New Community: great features coming in October

Dear Community,

Our Community where “customers help customers” must move to the next level and move towards the goal “together we know more”. It is with this in mind that we will change the platform planned for the beginning of December, renew the design and add new exciting functions.

You will love all the new features that await you:

Welcome to product questions

We are creating a bridge between swisscom.ch and the Community. In the future, users will be able to ask questions on product pages and you will answer them directly in the Community. This way, more people will benefit from your expertise and knowledge.

Goodbye to language barriers

Thanks to AI, we are putting an end to the language barrier. Via DeepL’s high-quality machine translation service, you can communicate and understand each other. Simply put, you write an article in your language and the AI ​​translates the text for everyone else in their language.

New gamification

Rising Star, Terence Tao and Marie Curie: cool new badges await you, to reward your commitment within the Community. This makes it even more worth it to participate.

Super Users = mentors

Our Super Users become mentors. This title appeared during a survey in the Super User Lounge, after exciting discussions about the responsibility and value of Super Users. We appreciate this breath of fresh air.

We test the new platform upstream as part of User Testing with different Community users. We will keep you informed of its launch. If you have any questions, please do not hesitate to contact us.

Cordialement,

Tamara

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@TamaraA

good ideas.

However, two remarks:

- AI has become an acronym Smurf, therefore to be avoided… especially since:

[artificial-intelligence.developpez.com/actu/360963/L-usage-of-words-artificial-intelligence-in-the-marketing-of-a-product-strongly-rejects-consumers-companies-which -attempt-to-integrate-AI-into-their-product-make-a-serious-error](htt ps://intelligence-artificielle.developpez.com/actu/360963/L-usage-des-mots-intelligence-artificielle-dans-le-marketing-d-un-produit-rebute-fortement-les-consommateurs-les- companies-trying-to-integrate-AI-into-their-product-are-making-a-serious-mistake/)

- Super Users = mentors, I agree, but be careful, this does not provide information on the real technical skills of the users in question…because @DanielD has twice come up with nonsense that I have cross-references (on Internet Guard down? and Internet ad blockers: tools worth thinking about), thus demonstrating a certain lack of knowledge of the subjects in question.

Show original language (French)

@Prelude Not necessarily, in Italian, Deepl generally mistranslates the form of politeness and partly also the 2nd person singular, in Italian the form of politeness is not, as in French, in the 2nd person in the plural, but in the 3rd person in the singular, Deepl however translates these forms as in French, and this always leads to erroneous translations which can also be misunderstood. Without knowledge of Italian, you can’t really use Deepl correctly.

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Agus fágaimíd siúd mar atá sé

10 days later

Dear community

We are very happy to soon be able to welcome you to the new community! 🎉

Please note that we cannot migrate your current private messages to the new platform. If you want to keep them, however, you can download them and save them forever:

My Settings > Personal Information > Downloads > My Community Content

Cordialement

Tamara

Show original language (French)