@Hogoyi30

Good evening, the IP1400 does not have this update, but it continues to work as before, with the same functions, there is no need to change it.

Merci

Very good question!!!

And also on will prices change in the medium to long term? Since it seems that users of the Bluewin mailbox will also have to pay for everything soon…

@Zuwozi29 One has nothing to do with the other, the update that is now arriving on TV Box 21 is no different from the one that has already existed for almost a year On TV Box 5, the subscriptions themselves do not depend on the box used, so there will certainly be no price change following this update. This is simply an adaptation of the most recent boxes. BLuewin Mail and its decoupling from the Internet subscription have nothing to do with it.

Swisscom does not offer anything in this case, Swisscom imposes, it’s not the same.

Forcing acceptance of the Google T&Cs is rather limiting and comes on top of other unwanted changes such as the change in the minimum TV offer from 5.- to 14.90 under the pretext of improving service.

It would be nice if this update was optional or if Swisscom offered a basic box without all these unnecessary functions for many customers.

Good morning

How do I update the TV remote? 1) I take it in my hands 2)???????

Your explanations are not clear at all. Please call me at 07* *** ** **.

V*******

Hello @Frullimme15

To update the remote, press “Home” and go to the cogwheel on the left for settings.

Then go to System on the far right and choose Remote Control.

Under SW Version you can see if the remote control is up to date. If not, simply accept the prompt to update.

DanielD

@Frullimme15 Hello

You need to consult the TV’s instruction manual. If it’s the case remote, what exactly do you want to do? Or, what is not working?

This is a forum where customers help customers, we are customers like you and no one will call you back here, you can contact the hotline 0800800800, I also advise you to remove your name from your post, this is a public forum where everyone can read, the number could be misused.

Hello, I am on the screen updating the remote control but I can do nothing, no action

So there is an update pending? Normally you just need to press OK.

DanielD

@Gipsy66 The screen directly indicates whether the SW is up to date.

DanielD

What is this new update SW 6.0.42?

Is there anything to click and update?

I’m like you, I don’t see the update button?

I’m in front of this menu, is there anything to click this update?

@Bisseuchuf18 Is it marked “Updated” or not?

If the version of SW on the remote control is not the same it is simply because we do not have the same version of TV-Box.

DanielD

no there is no button where update is written? 6.0.42 sw This is what it says on my TV

Hello, I can’t update the remote control and I’m stuck at this step! The remote control does not respond to start the update.

Hello @Pleickuhaff16

Try unplugging the TV box, removing the batteries from the TC for 30″ and putting them back in. Then plug the box back in to start again. If it still doesn’t work you will have to do a Reset (the hole below) of the TV-Box to reset everything and recouple the CT.

DanielD