No TV Guide

@tom4

Not so directly.

However, I noticed that it sometimes takes a long time to load until the EPG is updated.

It helps to scroll back and forth a few times

@tom4
Which TV-Box do you have exactly? (It’s on the label below)
Regarding restart: Have you ever disconnected the box from the power briefly while it is running?

Same problem, TV guide doesn’t work. It just says “Loading”….- New TV-Box 5

I have too, all the time

reset is no use

and now??

No TV guide as of today. Back after reset. Laborious.

@Pilligrup66, @UrsB: If resetting with the paper clip during operation does not help in the long term, then I recommend activating the next level of the “Reset Exercises” category:

It is quite possible that >Deleting the cache solves the problem.

Walter

Yes, this problem has been going on for 5 months and unfortunately there is still no solution in sight. Watching TV on the new Android TV is totally impossible - everything freezes within 1 hour. No TV guide then Blue Premium and Blue Play “No data available please try again later”.

Seems still current. Recently I have had the same problem after waking up from sleep mode. Restarting helps temporarily. Do the reset later.

OS_10.11.327.060-SMS 1.23-EOS 3.1.12.8d6b1dd-LIB_5.0.10-U|_5.0.6-RTM