1… this is not Swisscom support, but we are in a public forum. It’s not a good idea to post phone numbers here.
2… It is obvious that when the network load is high, Swisscom customers with expensive luxury subscriptions are preferred. I can’t pay that much less, but I expect exactly the same performance. I also don’t buy a M-Budget product at a cheap price and want exactly the same quality as the expensive Selection product. You have to make certain compromises.
3… Because you want a bandwidth of over 50 Mbit’s? Sorry, we’re talking about a mobile network here. The speed always fluctuates extremely strongly, depending on the capacity of the cell or in the corresponding holiday resort! Accordingly, no provider guarantees you a minimum speed on the mobile network! The cell phone reception from the relevant local provider also has a major influence on the speed. If reception is poor, the speed is also poor.
4… The comparison with Lebara and Wingo is totally irrelevant and I can’t understand it! I don’t see that Wingo should be 3x more expensive than Lebara. Lebara also uses the Sunrise network. Apples are being compared with oranges anyway.