Subscription cancellation - email address

You cannot cancel via email. But you can either contact Swisscom via web form or do so via the hotline 0800800800.

Why can I only receive a callback and not cancel?

@Daummutzeitt14 is called Aftersales, maybe you’ll change your mind if they make you a tempting offer…

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@Daummutzeitt14 wrote:

Why can I only receive a callback and not cancel?

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Instead of calling back, you can also call 0800 800 800 and cancel there

I, Mrs Reena, would like to report a death

Christian hollinger Is sadly deceased

Where must

Scheuriekio92

I Mrs Reena Grendene would like to report a death Mr

Scheuriekio92 Christian hollinger Is unfortunately deceased

I have to send the death certificate by email Reena Grendene

Hello Scheuriekio92

This is a public forum, the whole world can read along.

Please call Swisscom 0800 800 800.

Greetings Lorenz

Scheuriekio92

Have a look here, it tells you everything you need to know:
https://www.swisscom.ch/de/privatkunden/hilfe/daten-und-rechnungen/todesfall.html