I can no longer access router settings

  • Good morning.

    I can no longer enter the settings of my Swisscom router. Before I could do it via Home app on iPhone. Also impossible online or on computer with the IP address of the router. Unable to save or restore configuration. Do you have any suggestion? Thanks

    Show original language (French)
    • THANKS. After trying on iPhone (impossible on my MAC) I finally managed to log into the modem after clearing the Safari history on iPhone. Keep the reset solution in reserve. THANKS

    Good morning,

    Already try turning off the router with the physical button on the back then wait 20-30 seconds and turn it back on and come and tell us if you were able to enter the router again afterwards.

    Show original language (French)

    Cordialement, Prelude