You are currently having technical problems. I placed the order by phone and then received a confirmation with the installment payment.

Hello everyone

There are currently problems with the iPhone 14 pre-order. An error message is displayed while ordering. Please repeat your pre-order at a later date. We are working on the solution and apologize for the disruption.

Our experts are informed that for some orders with installment payment, one-time payment will be displayed upon confirmation. As soon as we know more, we will update the message on the status page.

Greetings Samuel

I’ve been trying since 2 p.m.!!!!!!!!!!!! My order wasn’t even taken over the phone. And not just isolated ones

Same here (sorry I can’t speak German and the French forums are dead:p)! Stay strong!

I finally managed to get the order in (12 month contract):p… Hurray!

iPhone ordering from Swisscom: “Same procedure as every year” with all the challenges, errors, problems and consequences for the orderer that will come.

“Dinner for one” is at least still funny, I probably won’t keep track of what this thread will bring until the thousandth post is usually reached per model year…

I’m once again curious to see what delivery times look like for each individual🙂 when ordered and when expected to arrive 🙂

@Werner

Realsatire zum Nulltarif.

When I introduced the new iPhone 14, the video clip in this article came to mind. It is 3 years old but still very relevant in principle and in some points:

[https://www.chip.de/news/iPhone-11-ohne-mich-Why-die-Luft-raus-ist-Kommentar\_171623220.html](https://www.chip.de/news/ iPhone-11-without-me-why-the-air-is-out-of-air-comment_171623220.html)

---

@Bogdan schrieb:

Same here (sorry I can’t speak German and the French forums are dead:p)! Stay strong!

---

https://translate.google.ch/?sl=en&tl=de&text=no%20problem&op=translate

The problem still exists. According to the fault page in the swisscom app, this was fixed yesterday evening at 7:00 p.m. What’s that supposed to mean?

I don’t think it’s professional for swisscom to be such a company

I’ve been with Swisscom for more than 10 years. I almost always pre-ordered from swisscom

Yesterday I had to extend my contract with mobilezone swisscom

🤘🤘

After one

When I called the hotline, I was informed that the problem would probably not be resolved until Monday.

So it worked for me with a contract extension and monthly payment for 2 years yesterday at 5:30 p.m. in the online shop.

It seems that this is a different problem for me. Unfortunately, I only recently found out about this via the hotline. Although the hotline also apparently contradicts itself. Because she told me today at 9:00 a.m. that the disruption will last until Monday.

It’s actually amazing, there are technical problems every year. You might think a year of testing should be enough :-).

Well, has anyone received a delivery date yet?

I also sent my order for installment payment and contract extension (Blue Mobile L) on Friday (successfully at 2:16 p.m.).

For me it was also automatically switched to a one-off payment.

Today I was told in the chat (via the MySwisscom app) that you can only change it after delivery because the system is having problems due to the large order volume for the iPhone 14.

So once again chaos…

Well… like two years ago with the iPhone 12. Same game…

I will contact the Swisscom hotline after the iPhone 14 arrives.

Was corrected afterwards