@Pliopligriost67

Six months ago I installed Linux Mint as the operating system on an iMAC and used the Firefox browser and was able to access Swisscom TV-Air without any problems.

https://www.linuxmint.com/

Thank you, that gives me hope. My Linux PC’s are a bit old. There are graphics cards that mention HDCP support. Mine don’t seem to be able to do that. It could also be due to the hardware. That would be worth a try. The only thing that doesn’t work for me is the DRM channels.

Hello everyone.

We have Meta Quest 3. At the beginning everything went well. ¾ days later the message came. Does this have something to do with the setting or has Swisscom missed the VR change?

Since this morning I have the new Firefox version 129.0 under W10 (latest version) and sometimes watch the shows on the laptop. Since today’s update, I can no longer watch recorded programs with advertising (e.g. Tele5) - I get the error message above. In Firefox, I enabled playback of shows with DRM copy protection and enabled the Widevine Content Decryption Module under the plugins/add-ons (as Firefox recommends). Despite restarting the PC and browser it doesn’t work. However, viewing works on another browser (e.g. Norton Private Browser). Does anyone have an idea what else I could do so that I can continue to use Firefox?

The shit hasn’t been working for months! no matter which browser. macbook via usb-c to dell monitor. right right abf*ç&%

Hello @Mewicki64

Have you already tried the following?

[Problems playing back videos with DRM copy protection](https://support.mozilla.org/de/kb/Video-oderAudiomodelle-koennen-nicht-abspiele- Werden#w_problems-with-the-playback-of-videos -with DRM copy protection)

Section: Problems playing videos with DRM copy protection

This can also help: turn off VPN and deactivate third-party security software, if available.

no vpn, no security, bone stock browser… it’s milking chickens

When will Linux be supported?

That’s definitely it for swisscom TV. Not enough that it’s already the most customer-hostile and most expensive TV offer in the browser. Since 25 January 2025, apparently not even Firefox is supported anymore. I just received information on Swisscom TV. Apparently only Chrome!

Adios and have fun with the state monopolist -

“If you are using an external monitor, please disconnect it. Some monitors prevent the playback of protected content. ”

But are all your cups still in the cupboard?

rbal Now it doesn’t even work with Chrome!

Hello @rbal and welcome to the Swisscom Community - Customers helping customers!

it must be assumed that the request concerns Swisscom blue TV Air, the article is old (17 May 2022), but Swisscom blue TV Air is functional
please specify whether you are using the free version (Swisscom blue TV Air free) or the pay version, see this page if in doubt
Die blue TV App für PC, Tablet & Smartphone

To solve the problem: delete the browser’s browsing data (cache, cookies, history) and restart the device.

Could it be that the requirements have been tightened in this respect? We can’t watch blue sport on either our PC or our notebook, and the hardware remains unchanged. This is very annoying, as we used to stream football matches via PC to a projector.

I would be very grateful for possible solutions.

rbal I just tried it with great reluctance, but it doesn’t work on Chrome either!

This is a refusal of service by Swisscom - I pay for a service and have not agreed that it can only be used to a limited extent. How they manage this legally is their problem - they shouldn’t do it on the back of the customer and in breach of contract millions of times over!

hi