Ultimately, it’s about a type of price differentiation whereby using second brands creates an additional protective barrier compared to the premium brand.
Today, of course, everyone should or at least could decide for themselves whether the “premium” still delivers what they hope for. There are some who do that and others who don’t. Hence price differentiation.
How often do you need mobile support? I think I can count it on one hand in 20 years.
Here’s another comment from the NZZ about it: [https://www.nzz.ch/wirtschaft/salt-billigmarke-gomo-preisdifferentierung-statt-revolution-ld.1655464](https://www.nzz.ch/wirtschaft/ salt-cheap-brand-gomo-price-differentiation-instead-of-revolution-ld.1655464)