@wolewo I can’t help either, I can only forward it for analysis on Monday. But basically, depending on the location, it is still better today if you can use 4G bands together than one 5G band. That’s how it is for me, as soon as I’m connected to 5G (especially now despite the shit weather), I have around 20-30mbps less performance than with 4G. Otherwise I won’t see 5G in my area anyway.

I recommend one thing: DO NOT use the browser speed test. This does not give any reasonable values ​​for bonding and depends on the current status of the PC/Mac (especially the current CPU load). Use the CNLab Speed ​​Test as an app, then it will be meaningful. And download a large file from myCloud or somewhere else and check the router diagnostics to see if nothing is actually being transferred.

I have the same public IP range of 85… as you, with 4G and 5G. If you keep restarting the router, it may be that we put you in a different IP pool to be safer. I don’t know the rules, but they exist.

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Roger G.
Swisscom (Schweiz) AG, Product Manager Wireline Access

Hello Roger,

For me it seems to be different. If the booster has a 5G connection, then I get a 178.xyz.xyz.xyz IP address (public) checked at www.wieistmeineip.de.

If the booster doesn’t work, then I have an 85.xyz.xyz.xyz IP address. I already had this IP address before Internet Booster.

Before lunch I restarted everything and now it works again.

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  • WalterB has responded to this post.

    This raises the worrying question of whether you are (secretly) traveling with 2 IPs.

    One IP via DSL line and the other via the mobile phone link…

    In principle it works, it’s been going like this here for a long time, but I can control it directly who has what over whom…

    How is this handled in the SwisscomBox and how can you possibly influence it?

    In my case, I brought the Nokia modem to the post office earlier. If someone else should enjoy it, read along with interest.

    Best regards

    Sasha

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    @Sascha-72

    You can’t influence this with the 5G booster, but what we’ve heard about the “alleyway” is that in the future if the normal internet line fails, it should continue to work via the booster, just like it did before with the USB mobile stick.

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    Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

    • wolewo has responded to this post.

      wolewo

      This morning I have the same problem, 5G booster failure and after restarting the Internet box only LTE.

      5G booster failure.

      5G-Booster-Failure-051221.jpg

      LTE only.

      LTE-only.jpg

      IST-nur-LTE.jpg

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      Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

      wolewo

      Did it work again without you doing anything yourself?

      In any case, there is 5G reception, so that can’t be the problem.

      I reported the error further.

      5G-Empfang-Ok-0830.jpg

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      Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

      wolewo

      I now have 20 seconds. I disconnected the 5G booster from the power supply and switched it back on and 5G was OK again on the IB3.
      There is still an error somewhere.

      5G-Booster-Ok-0848.jpg

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      Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

      No, no, that’s not a mistake. After a certain period of time, 5G is gone and can come back again, depending on whether the 4G bands are more powerful than 5G. This is absolutely normal. Don’t always get hung up on whether 5G is there or not. The main thing is that the booster provides enough bandwidth when it is needed.

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      Roger G.
      Swisscom (Schweiz) AG, Product Manager Wireline Access

      @WalterB

      @Roger G is absolutely right, it can even be seen explicitly in the diagnostic data of your line:

      VDSL2 - NR5GNSA

      The NSA at the end of the 5G name means “Not stand alone”.

      Your 5G connection is the 5G version of “piggyback 4G” and experience shows that this is actually rather slower than pure 4G.

      So everyone be happy that the 5G booster itself is apparently intelligent enough to select the fastest technical connection for itself, regardless of marketing.

      P.S.:

      Since the terminology surrounding 5G is already completely confusing in terms of marketing, here is another short attempt to classify the variants of 5G already used by Swisscom:

      - 5G, 5G wide, 5G NSA —> everything runs piggyback on the 4G infrastructure and is comparable or slower to classic LTE

      - 5G+, 5G fast, 5G SA —> requires its own antenna cell tower technology and is (assuming short distances) quite capable of significantly exceeding the speed of previous LTE connections

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      Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

      @Werner

      Then you have to explain to me if it should automatically switch from 5G to 4G, why is the error message displayed on the Internet box with a reference to a restart for both devices?

      During this time of the fault display, there was no booster support for the Internet at all on the Internet box, although 4G and 5G had already been available on the 5G booster for over 10 minutes.

      The 5G booster only had a brief 5G outage and the iPhone 12 had none at all in the same place with 5G.

      My opinion is that switching the Internet box from 5G to 4G or vice versa from 4G to 5G doesn’t work properly and it doesn’t have to be the case that you have to switch both devices off and on manually.

      The whole thing should work automatically.

      The exact same thing happened with the link below.

      [https://community.swisscom.ch/t5/Router-Hardware/Internet-Booster-5G-Fastmile/m-p/691697#M37133](https://community.swisscom.ch/t5/Router-Hardware/Internet-Booster-5G -Fastmile/m-p/691697#M37133)

      Error-5GBooster.jpg

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      Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

      Also give my error picture for discussion.

      Use the Nokia wireless app to set up. Positioning confirms 5g reception (-95dbm).

      I confirm this and once the process is complete it always jumps to 4g (100dbm). Speed ​​test is unchanged at 100 down 30 up.

      Phone (Samsung s21+) gives me 5g with 400 MBit download at the exact same location.

      (2nd level support pending)

      Can m.m.n. not due to the signal. Can reproduce the problem exactly the same almost every time. Already tried reboot/reset.

      Have any of you been able to find an extended cable? Dad cable that goes directly out of the booster for the window feedthrough? That’s too short for me. Currently I had to push the network cable into the window instead…

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      hed

      @MGede

      What is the reason that the special flat cable is too short? Normally the 5G booster is installed on the edge of the window. but be careful about the window closure?

      The longer cable is not suitable for clamping between the window.

      In any case, if you have the “M” subscription (300/100Mbit/s) you should also get the target value with 4G, see the picture below of the speed for me with 4G, currently only occasionally 5G.

      4G-Speed-061221.jpg

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      Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.