Blue tv air login not working

Hello,

I am trying to login with my Swisscom Login to https://tv.blue.ch/login/main and it doesn't work.

My login is somehow not recognised and it asks me to login again and again.

There is no error that can tell what is wrong or what I should do.

The login on the web just doesn't work.

Looking forward to your support!

Thank you.

thanks for the contribution

>... My login is somehow not recognised and it asks me to login again and again....

1. check that the connection data are entered correctly

name and password

do not confuse the Swisscom password with the one used specifically for a connection to Webmail

2. delete browsing history, cookies, etc. then try to reconnect

does the connection to the customer area / My Swisscom work? with the same entries as the Swisscom Login?

4. would another specific login for blue TV have been created?

>... There is no error that can tell what is wrong or what I should do....

what exactly is happening on the screen

please give an exact description of the events

a screenshot might help to understand the problem

and finally an interesting article to read on the subject

Thank you for your quick response.

4. would another specific login for blue TV have been created?

- Yes, you're right, this was the issue and now it is working. 🙂 Completely forgot about this and when you pointed out I realised it. thank you!

Cheers,

Pank