Hello @Sinedius

Do you have a case for your Samsung?

Have you tried without a protective cover?

Because not all protective covers allow the signal to pass through equally.

And how is the reception when you have the Samsung on the table?

P.S I remember a generation of iPhone that had a fine line on the side, and if you put your thumb right there, the reception was bad, that’s exactly where the antenna was fixed. That was back when they switched from plastic housing to aluminum.

Greetings Lorenz

@Albatros2

It’s good that it’s working perfectly now, but is this supposed to be the solution here? Everyone switch to the iPhone and it’s good?

@Sinedius

It’s strange to me that this problem also occurs over WiFi. I would reset the S20 to factory settings, if that doesn’t help, claim the warranty.

@Samsi no no. I just didn’t want to withhold my experiences and those of many other countries from forum posts from you!

Of course you can contact swisscom Samsung about the problem, reset factory settings, register for warranty.

but what I read and the certainty that the antenna strength in the S20 cannot be improved due to the model (but the radiation is low) and I had enough that my customers kept being thrown off the line…

Some people bought the S21 and the problems remained.

is probably a Samsung Android 11 update problem.

The loading time of websites, video streaming freezes and the reliability of the password manager were other reasons for switching.

Clearly Samsung is still a few steps ahead in terms of hardware.

Albatross

Hello,

So my DS21 runs without any problems.

Even 5G is top 370/30 Mb/s for me

An update came in yesterday, but I didn’t read what improvements were included.

Greeting

Daniel

PS:

Wow, sorry, I only saw it now, it’s about the S20

Switch off VoWLAN and VoLTE support in the Android settings beforehand.

https://community.upc.ch/d/14308-no-calls-construction-receiving

At home, switch off “Mobile Data”/“Mobile Internet” in the status line. Measure the WLAN reception with the “Network monitor”:

[https://www.lancom-forum.de/lancom-wireless-aktuelle-accesspoints-f35/leitungsabbrueche-im-wlan-t17257.html](https://www.lancom-forum.de/lancom-wireless- current-accesspoints-f35/abrupt connections-im-wlan-t17257.html)

On your Samsung cell phone, dial the phone number *#0011# and then select the “WiFi” menu item in the hamburger menu (at the very top right).

https://de.wikipedia.org/wiki/Hamburger-Men%C3%BC-Icon

During a telephone conversation, call up the “Network monitor” ( => On the Samsung mobile phone, press the (+) button during the ongoing telephone conversation and dial the telephone number *#0011#) and measure the mobile phone reception:

https://community.swisscom.ch/t5/Mobile/Zermatt/m-p/651901

When used in buildings (indoors), see the information below:

[https://community.swisscom.ch/t5/Mobile/Handy-Empfang-im-Minergiehaus-besser/m-p/654147](https://community.swisscom.ch/t5/Mobile/Handy-Empfang-im- Minergiehaus-bad/m-p/654147)

observe.

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Albatros2 wrote:

I have now switched to the new iPhone and am very satisfied. All problems are solved.

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That is also a solution 😋

I am also very satisfied with the mobile internet and also 5G. Luckily I have 5G+ active at my place of work and where I live.

As read in various forums and online reports, Samsung has also used other providers various problems with the mobile internet. Among other things, this is said to be due to DSS (Dynamic Spectrum Sharing). Deutsche Telekom in particular has various problems. Swisscom also uses DSS with band N1.

If you have 5G+ (midband, N78) you shouldn’t have any problems.

@Cruncher

But somehow still very strange. Above all, he writes that he also has similar problems over 4G, which has nothing to do with the DSS problem 🙂 In this case, it would be interesting to test whether the same problem with the S20 also occurs with another provider, such as Salt or Sunrise exists, or whether it runs perfectly there.