Can the OTO socket only be used once?

Only one Anschluss can be switched per OTO socket, i.e. OTO ID

@MarkusW there are always 2 assignments Plug 1 = Foreign ISP Plug 2 = Swisscom.

If you also want to have Swisscom on Plug 1, a rebooking must take place internally.

A second OTO can costs around 750 CHF as far as I can remember.

It is best to contact the fiber optic hotline.

What is it actually like with the 4-fiber network?

I thought most connections built in Switzerland were OFCOM compliant 4-fiber networks?

So are only 2 of the 4 fibers always connected to the OTO?

Why not all 4?

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@POGO 1104 wrote:

What is it actually like with the 4-fiber network?

I thought most connections built in Switzerland were BAKOM-compliant 4-fiber networks?

So of the 4 fibers, are only 2 always connected to the OTO?

Why not all 4?

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@POGO 1104 Yes, that’s true. For cost reasons. 2 x splices instead of 4 times. It was planned differently. It is very rare that customers have additional fiber connections switched.

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@MarkusW wrote:

user109: that’s how I remembered it too. How do I reach the fiber optic hotline?

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@MarkusW

Request via the normal hotline 0800 800 800 and the fiber optic team. I’ll ask again internally and will post the result here.

@MarkusW I asked again. Depending on the cooperation partner, the OTO socket is connected to BEB with up to 2 plugs. It is important that the connections must be made to the same contractual partner. If there is only one fiber in the OTO socket, the second fiber must be removed for a fee.

@MarkusW

Stinginess is cool, but not always.

Savings have to be made somewhere because nothing is given away anymore.

My experience is that customer service is saved first because it is the most expensive.

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@user109 wrote:

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@POGO 1104 wrote:

What’s the deal with the 4-fiber network?

I thought most connections built in Switzerland were BAKOM-compliant 4-fiber networks?

So of the 4 fibers, are only 2 always connected to the OTO?

Why not all 4?

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@POGO 1104 Yes, that’s true. For cost reasons. 2 x splices instead of 4 times. It was planned differently. It is very rare that customers have additional fiber connections switched.

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And of the 4 fibers, only 2 are effectively spliced ​​to the POP (center). The 4-fiber model means that not every provider has to install multiple in-house fiber optic cables and sockets. It is installed once per residential or Usage unit and has enough reserves for all providers. Abroad (Italy, Spain, USA) a new cable with socket may be installed when changing provider. Single-fiber cables are usually used there.

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@user109 wrote:

@MarkusW

Stinginess is cool, but not always.

Savings have to be made somewhere because nothing is given away these days.

My experience is that customer service is saved first because it is the most expensive.

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The information from Swisscom is no better in this regard, as we have already seen here a few times.

I have implemented several installations with double assignments of the OTO. The OTO is occupied and not the fiber, so support doesn’t check that.

In one case I even assigned 2 Swisscom connections to the OTO and cheated a bit because the migration was so much more pleasant for me. Now the new service runs on fiber 1 and the old one, which has now been canceled, was on the actual SC fiber 2.

In any case, I’m very happy for you that with Salt you have TV, internet and landline for 49.90. If they didn’t just have a /64 prefix I would be a customer too.

But the service is fine for the mass market and therefore 99% of all Swisscom customers.
Otherwise you can get in touch. I also offer provider-neutral help if it serves the purpose and is interesting. So it’s better to try restarting, resetting, finding the WiFi password, etc. yourself 😏