the members of the Community can only note

it is up to Swisscom to act or provide solutions

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“On apprend parfois plus d'une défaite que d'une victoire” — José Raúl Capablanca

  • pao likes that.

the members of the Community can only observe

it is up to Swisscom to act and offer solutions to customers

Show original language (French)

“On apprend parfois plus d'une défaite que d'une victoire” — José Raúl Capablanca

Hello everyone,

Our specialists are aware of this phenomenon and are currently taking measures to correct it. For the moment, they recommend that you continue to report spam from Webmail or via the email address indicated by @LeylaG.

Beautiful day

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Good morning,

I am currently receiving a large number of emails (spam) in German.

Isn’t it possible to block all emails that are not in French?

THANKS

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I wrote:

“It should be possible to filter simply with subjects:”

Tracking the list of spam topics most often received.

Apparently the topics were explicit enough for a moderator to delete them, but not enough for the spam filter to do the same.

😀🤣

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Good morning.

Recently, a colossal number of spam emails have been arriving at my address, has there been a change to your filter?

Because when I say a lot, it’s really huge, one or two passing through, it happens, but for a few weeks it’s been several dozen per day.

Putting them in the spam folder, with reporting, doesn’t seem to change much.

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Good morning,

Just like Devito, I changed my password for my Email account. However, I keep receiving spam emails which I immediately place in my junk folder. However, spam appears on my iPhone but not on the same email address on my computer. Could anyone give me some advice?

<thanks in advance

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Good morning,

For almost a month, I have had up to 15 spam messages per day in my main mailbox. I report them, but apparently nothing happens. Why can’t we give a generic address in the blocked senders list?

I would specifically like to block all addresses containing *testo*, *ultra*, *russian*, *CBD*, *bitcoin*, *iphone", *burger*. Please tell me how to do it.
I am very disappointed with the lack of responsiveness and efficiency from Swisscom, I clearly expect better service, with less than a month of waiting in this type of case.

Greetings,
Jeff

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Massive spamming


Hello.

I find it hard to imagine that Swisscom cannot adapt its filters because the spam always concerns the same questions: sex, bitcoins, CBD, etc.

And the response from Swisscom which claims to only be able to control shipments coming from bluewin messaging does not convince me. It’s 2019.

Thank you for making an effort.

@devito wrote:

Hello,

Since the publication of the hacked Swiss email addresses on various online shopping sites, I have received a phenomenal amount of spam… naturally I check them as “unwanted” but that’s really a lot per day.

I guess there isn’t much to do? It would bother me to have to change my address because all my contacts have it…

Is the anti-spam engine intelligent and based on what is reported it “learns”?

Thank you for your feedback!

Best regards

David


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With just 3 keywords, that would remove half of it. I simply did a search in my emails:

TestoUltra: 18 spams, Essential CBD: 7 spams, Tipps24: 4 spams

Result: 29 out of 58 unfiltered spam! Half!!!!

Is it so complicated to already add these 3 keywords to search for spam?

Edit: Time to write this message, 1 more “TestoUltra” spam!

Edit2: And yet 1 more “TestoUltra”! Ggggrrrrr!

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I think we are all in the same situation with this spam list which is growing day by day. With in fact always the same words used in the header.

As already said above, it is up to Swisscom to offer a better filter or to put in its webmail options the possibility of applying rules, such as “do not download e-mails containing the words trucmuche or muchetruc” .

Bluewin was until now well spared and rather effective….we believe it will become so again.

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5 days later

Good morning,

Do you have any news?

Do you know if Swisscom was hacked?

Because I have the same problem.. I sent Spamreport all the email addresses / domains so that they can block them (it would be better at the source with the IP addresses).. I hope they can find it.. A very good day

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Good morning,

I feel like things have calmed down a few days ago…

Were Swisscom technicians able to resolve the problem (within the possibilities offered by technology)?

Thanks to them if this is indeed the case!

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5 days later

Yes, however now I’m receiving messages telling me that a video of me doing things, uh… prohibited, will be broadcast if I don’t pay a “ransom”…

What a…

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@devito Hi

No worries this spam we cough received.

Even on the email address of a 5 year old child, these goods are rubbish.

Don’t pay anything extra for these in bitcoins. They send this spam to anyone without knowing who you are!

Cordialement

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Good morning,

Well it lasted exactly a week and it went back to spam. 1 per hour approximately.

With the subjects: CryptoSoft, EssentialCBD, Asian Woman, AsianBeautyOnline,…

Mrs M Swisscom… a little boost on antispam please? 🙂

THANKS!

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