Short interruptions in rental and play films

TV 2.0 without UHD BOX to standard Internet box, everything connected via cable.

We always have short interruptions, usually 1-2 seconds, when renting and playing films/series. Live and replay things run without any problems.

Where can this come from?

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@Polymagon

Have you already reset the TV-Box and if that doesn’t help, try resetting the Internet box?

What would be the expected speed?

[https://www.swisscom.ch/de/privatkunden/checker.html#T=851b5843-b631-49f1-aca1-7503d788b43b&TS=XGiV4UJafG3VXqCPeeHgGecIg2Xw7zaBiMV3X94VvYM] (https://www.swisscom.ch/de/privatkunden/checker.html#T=851b5843-b631-49f1-aca1-7503d788b43b&TS=XGiV4UJafG3VXqCPeeHgGecIg2Xw7zaBiMV3X94VvYM)

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Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

Hello @Polymagon

Have you been having these interruptions for a long time? Is there another switch connected between the TV-Box and the router? Did you connect the TV-Box directly to the TV or another receiver in between?

Greetings Samuel

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There is a Netgear switch between the router and the TV box. And yes, there is a receiver in between.

The interruptions have been going on for about 2 months.

The configuration with switch and receiver has been running like this for 3 years

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5 days later