blockbuster98

Hello, so this fits the UHD box:

[https://www.swisscom.ch/de/privatkunden/produkte/zubehoer/swisscom-tv-und-internet/uhd-zubehoer-kit(,000000000010240233).html] (https://www.swisscom.ch/de/privatkunden/produkte/zubehoer/swisscom-tv-und-internet/uhd-zubehoer-kit(,000000000010240233).html)

With our UHD box and the Neeo (previously Logitech Harmony Touch) we still use the USB receiver from the old TV-Box, but itโ€™s only available in the bay:

Photo-25.07.14-08-35-381.jpg

Greetings

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@FlySmurf

Thanks for the info ๐Ÿ˜‰

I was just on the accessories website, but could only find the IR receiver for the UHD box.

Do you have any other suggestions for solutions?

Until then, thank you ๐Ÿ™‚

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@Gioni

Thank you for this information ๐Ÿ˜‰

Where can I order or buy this โ€œoldโ€ IR receiver?

I think itโ€™s a joke that Swisscom no longer offers this.

Can I perhaps find an alternative in Digitec that is suitable for the โ€œolder Swisscom TV Boxโ€?

Until then, thank you ๐Ÿ™‚

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@blockbuster98

Write @Pedrino a PM here. Maybe he still has some.

[https://community.swisscom.ch/t5/Swisscom-TV/USB-Infrarot-Adapter-f%C3%BCr-Logitech-Harmony-Fernbedienungen/m-p/541505#M37352] (https://community.swisscom.ch/t5/Swisscom-TV/USB-Infrarot-Adapter-f%C3%BCr-Logitech-Harmony-Fernbedienungen/m-p/541505#M37352)

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โ€ฆ.keep on rockin' ๐Ÿค˜๐Ÿผ๐Ÿค˜๐Ÿผ๐Ÿค˜๐Ÿผ

Hello @blockbuster98

If you already have such a great new RC, then I would just buy the UHD TV-Box von Swisscom.

Because this brings with it some advantages that you will never get again with the HD (IP1200) TV-Box.

And the UHD STB is a lot quicker to use than the โ€œoldโ€ TV-Box.

Greetings

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@blockbuster98

Good morning, I think you have been helped in the meantime, is that correct?

Greetings

@UrsSch

Not everyone wants or can always put their hands on money to buy what Swisscom would like. How much does the box currently cost, still 120.-?

Greetings

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Hello @Gioni

It is clear that not all customers want to buy a new TV-Box.

The customer can and may decide for themselves.

But if the customer invests a lot of money in such a good Logitech RC One, then the note about the new UHD STB is certainly helpful, because in my opinion it clearly has some advantages over the HD version.

Greetings

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@Gioni

Good day

Yes, I contacted @Pedrino ๐Ÿ˜‰

I also thank you very much for your help ๐Ÿ™‚

@UrsSch

Hello, what if I buy a UHD box at Ricardo and connect it to myself?

Does it work properly after a reset, or does Swisscom have to โ€œunlockโ€ it?

Ps.: The box still costs 120CHF, which I find completely overpriced for a long-time customer!

Until then, thank you ๐Ÿ™‚

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@blockbuster98 wrote:

Hello, what if I buy a UHD box at Ricardo and connect it to myself?

Does it work properly after a reset, or does Swisscom have to โ€œunlockโ€ it?

Ps.: The box still costs 120CHF, which I find completely overpriced for a long-time customer!

Thank you until then ๐Ÿ™‚


you can install without anything.

should even work without a reset:okay_hand:

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Hello @blockbuster98

You can use a Swisscom UHD STB purchased from Ricardo at home without any problems if it TV-Box has no defect ๐Ÿ˜‰ which could be the case.

The only thing that doesnโ€™t work is that you can then run both of your SCTV boxes at the same time.

Each one runs individually on your Anschluss. But not both at the same time.

If you want both TV boxes to work at the same time on Anschluss, then you have to contact the Swisscom hotline so that they can increase your Anschluss (TV-Box counter). However, this still has a cost impact if you want to operate additional TV boxes on your Anschluss.

But replacing your HD TV-Box with a UHD TV-Box is possible.

Greetings

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@UrsSch

Thank you for the information ๐Ÿ™‚

I just bought a UHD box at Ricardo for 40CHF.

What I wanted to know is the following:

Can I also sell the old HD box in Ricardo, or is this forbidden because you havenโ€™t paid for the HD box?

I see a lot of nรคhmilch offers in Ricardo with HD boxes

Thank you and see you then ๐Ÿ˜‰

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Iโ€™m also looking forward to the answer @UrsSch

My conclusion: neither Swisscom, nor Ricardo or the customers seem to care one bit that the HD box is actually the property of Swisscomโ€ฆ

But it has apparently already happened that Swisscom then charges the customer the 150.00.

Thomas

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Hello @blockbuster98 @kaetho

Iโ€™m not a specialist when it comes to legal details.

But as far as I know, the HD-TV-Box is clearly the property of Swisscom according to the contract (commercial loan).

The UHD TV-Box is then the property of each customer again, as it has also been paid for by the customer.

I canโ€™t tell you why these HD TV boxes appear on Ricardo, for example, and this has no consequences for the actual SCTV customers that the STB originally had.

Iโ€™m guessing that the effort and return are not correct or these boxes are not tracked 100%.

I donโ€™t know these details myself.

But if you @blockbuster98 want to be on the safe side, then you are not allowed to sell the HD box but can keep it with you or give it back to Swisscom.

Greetings

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Another comment on โ€œBuy IR dongle for HD boxโ€:

Itโ€™s like investing in a dead horseโ€ฆ

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โ€ฆ.keep on rockin' ๐Ÿค˜๐Ÿผ๐Ÿค˜๐Ÿผ๐Ÿค˜๐Ÿผ

@UrsSch @kaetho
Thanks for the info ๐Ÿ™‚

I have this link foundโ€ฆ[https://www.swisscom.ch/de/privatkunden/hilfe/geraet/swisscom-tv/swisscom-tv-uhd-20.html#tab=0](https://www.swisscom. ch/de/private customers/help/device/swisscom-tv/swisscom-tv-uhd-20.html#tab=0)

It says: โ€œHow to install the Swisscom TV-Box (UHD) and, if desired, return the old TV-Boxโ€.

What does โ€œif desiredโ€ mean?

Doesnโ€™t that mean to me that I can do whatever I want with the box??

Hmmm, thatโ€™s strangeโ€ฆ

What do you think about that?

Thanks until then ๐Ÿ˜‰

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No, not strange, but logical:winking: The whole text that you linked , refers to the UHD box.

โ€œIf you have purchased a Swisscom TV-Box (UHD) from the latest generation, it is your property. If you no longer need it, you can return it. Swisscom can refresh the TV-Box and make it available to another customer as a replacement device.โ€

Thomas

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Hmโ€ฆ the TV terms and conditions are very clear and unambiguous in point 4.2โ€ฆ the HD box is the property of Swisscom and that could then lead to a claim.

So if you get a replacement device from Swisscom (exchange in the event of a defect) or cancel the TV, then the HD box should be returned to Swisscom.

Anyone who sells these via Ricardo does so at their own risk of receiving a refund or replacement claim. This is tantamount to stealing stolen goods.

Found here: [https://www.swisscom.ch/content/dam/swisscom/de/res/public/rechts/bb- Fernsehen-en.pdf](https://www.swisscom.ch/content/dam /swisscom/de/res/public/Rechts/bb- Fernsehen-en.pdf โ€œTV Service Description / General Terms and Conditionsโ€)

It is also well known that Ricardo doesnโ€™t give a damn about aiding and abetting stolen goods. The platform could simply block the sale based on the name. But it is better to run a complex abuse process for each offer that is posted. It is clear which financial interests Ricardo prefers to pursue. Very questionableโ€ฆwhat business practices.

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@POGO 1104 wrote:

Another comment on โ€œBuy IR dongle for HD boxโ€:

Itโ€™s like investing in a dead horseโ€ฆ


At least no additional electronic waste is created, the HD Box dongle will continue to work with the UHD Box.

By the way, here you can read how Swisscom occasionally ensures that even the younger horses become lame. In the case described, the work-around was: Connect the USB dongle from the HD box to the UHD box!

Walter

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