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@hed wrote:

I had the problems described for about a week. Yesterday I “installed” KB3201845 and haven’t had any problems since.

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Interesting insight!

It’s amazing that your problem was solved with the update (and existed before). Maybe there are two problems. I remember that my InternetBox received an update last Tuesday and restarted.

Maybe your problem only arose with the update of the InternetBox and has now been resolved with the Windows Update?

Please no one should feel offended by this hypothesis.

Checking whether the InternetBox has the latest firmware and whether Windows Update has been installed certainly doesn’t hurt.

Hello, I’ve read somewhere that only W10 1607 version with 4GB RAM might have the issue, can’t find where I’ve read this. But I have no problems on my

- surface book 8GB RAM 1607 14393.479 - KB3201845

- lenovo thinkpad10 4GB RAM 14393.479 - KB3201845

- HP envy 8″ 2GB RAM 14393.447

EDIT:

I’ve solved the issue on a PC from a friend with the “shift” + “power down” procedure

@hed - after installing the patch, a “restart” was forced on your computer

You can also “defer” the updates in Win 10 so no restart is forced 😉

Good morning RaphaelG

I would like to share with you another very simple workaround that has worked for all of my customers so far (I am a PC supporter in Winterthur):

1. Hold down the shift key

2. Shut down the PC normally (Shift key can be released after the shutdown begins)

3. Restart PC…..Internet connection is back!

Best regards

Ruedi Spielmann

@SamuelD

Unfortunately, this doesn’t work for all users only with a restart. I had assigned a fixed IP address via the phone. I tried this 2-3 times with the restart and the quick shutdown was also activated at the beginning.

I asked the user again today whether everything was OK after 48 hours and that was the case.

N.B. I personally didn’t have the problem with any of my Windows 10, desktop or notebook.

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@WalterB wrote:

@SamuelD

Unfortunately, this doesn’t work for all users only with the restart, for whom I had assigned a fixed IP address via the phone, the restart was tried 2-3 times and there was also a quick shutdown activated at the beginning.

I asked the user again today whether everything was OK after 48 hours and that was the case.

N.B. I personally didn’t have the problem with any of my Windows 10, desktop or notebook.

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They certainly didn’t restart but rather shut down and turned on again.

There is a note on https://support.microsoft.com/de-de/kb/3201845:
If you have problems with your internet connection, we recommend the following:
Restart your PC by going to Start. Then click on the
Power button and select Restart (not Shutdown).

The simplest:

Start and enter cmd

Then type “netsh Winsock reset” and press enter

Restart the PC, done 🙂

Thank you!

Switching off with the shift key worked!!!

Great, it worked great
Thanks

I therefore recommend only using Linux versions.

This Win 10 is a forced impudence and data slinger and with this Win 10 Microsoft can manipulate the personal PC as they see fit. I always have the feeling that I no longer have the operating system under control but Microsoft has it under your control (access)

Such elementary functions as the allocation and procurement of DNS and IP addresses are the oldest functions of Windows and are no longer under control with Win10.

Incorrect and defective updates are also becoming more and more common.

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@myrica wrote:

I therefore recommend only using Linux versions.

This Win 10 is a forced impudence and data slinger and with this Win 10 Microsoft can manipulate the personal PC as they see fit. I always have the feeling that I no longer have the operating system under control but Microsoft has it under your control (access)

Such elementary functions as the allocation and procurement of DNS and IP addresses are the oldest functions of Windows and are no longer under control with Win10.

Incorrect and defective updates are becoming more and more common.

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What should the business and technology world do with Linux?

Those who like to play would also go to the baricades.

N.B. Apple also always had problems with updates, not that many but they were there and I also work with Apple!

Windows is once the most used operating system in the world.

Great tip! Thanks, it worked:smiley happy:

0 likes nothing works for us bravo swisscom

On the subject of Linux yes, these derivatives also have a problem with the Swisscom router.
These also do not get the IP address correctly
Solution: Unplug the network cable, plug it back in and get a new IP.

Solve Windows problem.
First clear all browser cache

Completely deactivate Internet Security so that it is not active after starting.
(some Internet Security have problems with the large Windows patches that block parts of the update)

Deactivate fast start via the power options (Notebooks from Windows 8 also require battery power when the system is switched off)

Restart and start Windows Update

After the update and restart, wait 5 minutes and then shut down the system completely. DO NOT RESTART

Restart again and activate Internet Security
New start

If anyone still has old - previous virus scanners or Internet security leftovers because they have access to “Control Panel\all Control Panel Items\rograms and Features”

Once you have uninstalled this, look for the right uninstaller from the manufacturer to uninstall all old components.
It was precisely these program remnants that caused the problem for some users.

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@Stefan1233 wrote:
0 likes nothing works for us bravo swisscom

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You should provide a little more detailed information. What services do you have? What’s not working?

(Tel, TV, Internet, Mail,…)?

What does the house installation look like?

The funny thing was that after this reboot my LAN network no longer worked, but the WLAN did. After reactivating the SWITCH HUB, the previous lengthy troubleshooting process was immediately resolved.