@Jean-Pierre_Feron Hello

will write

Even the subject appears to be resolved: a shame!

Did you find this information where?

Doremi

It’s hard to eat

Cordialement

Jean-Pierre_Feron

Nothing to do with the breakdown! The customer accepted the solution to this outage in this case the contributor @fcarrasco who accepted the answer given by @NathalieSI Community Manager

@Jean-Pierre_Feron

Good morning,

You want to have it both ways, but you shouldn’t exaggerate

@darkforce07

Good morning,

I know that, he asks where to find out about breakdowns My Swisscom Assistant displays all breakdowns

Network and Service Status

@jojoh @Doremi

The solution was…

“we have known since 14.12 that there is a problem!!!”

You might think that the solution is sought in India and that it is sent by boat (rowing!):smileyvery-happy:

Enough discussion!

Days since it doesn’t work anymore…..

no communication regarding the duration

I find it really unworthy of the way we are treated

DUREE INDETERMINEE.

days and days it no longer works

unworthy management of suppliers, lack of communication, of competence, to resolve this unfortunate problem,

Good morning,

@sergev I would rather say weeks… Well there were the 2 weeks of vacation between 2, but it’s still starting to get really long since December 9… The list of default channels of Swisscom is really not practical to use, the French channels are scattered all over the place, in short it’s hard to find your way around!

I never accepted a solution, because the problem persists

@fcarrasco

At the beginning of this post, you accepted the answer given by @NathalieSI which indicates the Customer in trouble area in the TV area.

ok. not anymore.
It’s true that I accepted it as an “explanation” but by far not as a solution.
Thanks for the clarification

Jean-Pierre_Feron

You have not read until the end because the image that you represent affects the Customer area in general and not the order of the channels. At the very bottom another text touches the TV as shown in the following image.

I don’t want butter and…but only a system that works.

Of course there can be problems but you have to remain professional:
Swisscom is paid and claims to be No. 1.

I really wonder why you accept all the dysfunctions…and especially those that drag on?

the forum, as mediocre as it is, is the only possibility to express yourself:
the 0800… surely has enough to do!

Kind regards.
JPF

PS: I wonder what circuit my response will go through?

This time I’m really fed up with this bunch of incompetent people from Swisscomm, their channel management services haven’t been working for several weeks, and they can’t even give a délai, how can they treat customers like this!

Hello, Strange in the disturbances they say that it is repaired and I started to redo my list (and yes the site that I had before is no longer on the screen): smileyfrustrated: so I checked the chains that have disappeared and….. guessed…… WELL THE WHEEL IT TURNING IT TURNING IT TURNING

If you have an idea, please let me know. Have a nice evening

@sergev

No need to pollute the already full forum with this subject. There is a temporary solution that exists. Jen is tired of telling me you can find it by searching these various forums.

Maldives7 Hello

Today, there was a breakdown in the customer area in general, you have to take the section at the very bottom which deals with the organization of the channels according to the photo taken this afternoon.