Cable alimentation box 4K

@domeg Hello

Good morning??????? the word also lost???

@domeg

Good morning,

You have lost the Box UHD cable and also the Hello, make sure you don’t lose your head

Good morning

Since the internet problem of September 7 the image is frozen when I turn on the TV I have to turn off the Box and sometimes do a reset, I tried everything turn off the Internet Box then the UHD Box turned on the internetbox then the Box UHD but still the same, the Quick Gheck tells me an error in the UHD Box I don’t see what else to do

Good morning,

jojoh, if you turn on the box before turning on the TV, do you encounter the same problem?

Hello jojoh, your request has been sent to the competent department who will contact you as soon as possible.

Have a pleasant weekend,

Cordialement,

@StéphanieC

Good morning,

Thank you and have a good weekend

Good morning,

Received new UHD Box yesterday problem fixed everything works fine thank you