SIP server on Internetbox Plus does not respond.

Hello everyone

I have Internetbox and privatkunden/hilfe/loesung/sip.html?campID=shortcut-sip) is configured, but I get a SIP 408 (timeout) error in X-Lite.

So I turned on Wireshark and found that only ICMP Destination unreachable came from the Internet box in response to the SIP register.

I restarted the internet box, but still 408 errors.

Any tips (maybe @Tux0ne?)?

Thanks

Show original language (German)

@Anonymous wrote:

So X-Lite runs without any problems for me. Do you perhaps have a firewall somewhere in between?


No, but what’s special: I’m using 192.168.88.0/24 instead of 192.168.1.0/24 - maybe something is “hardcoded” in the software? I assume you are using the box with 192.168.1.0/24

Below are the WireShark outputs, highlighted in red, showing that the ICMP error messages come from the MAC / IP of the Internet box.

No. Time Source Destination Protocol Length Info
1 15:58:15.273441000 192.168.88.55 192.168.88.1 SIP 581 Request: REGISTER sip:192.168.88.1 (1 binding) |

Frame 1: 581 bytes on wire (4648 bits), 581 bytes captured (4648 bits) on interface 0
Interface id: 0 (\evice\PF_{B4A1CCF9-853C-4BE9-8E9A-FDC1236D7804})
Encapsulation type: Ethernet (1)
Arrival Time: Nov 21, 2015 15:58:15.273441000 W. Europe Standard Time
[Time shift for this packet: 0.000000000 seconds]
Epoch Time: 1448117895.273441000 seconds
[Time delta from previous captured frame: 0.000000000 seconds]
[Time delta from previous displayed frame: 0.000000000 seconds]
[Time since reference or first frame: 0.000000000 seconds]
Frame number: 1
Frame Length: 581 bytes (4648 bits)
Capture Length: 581 bytes (4648 bits)
[Frame is marked: False]
[Frame is ignored: False]
[Protocols in frame: eth:ethertype:ip:udp:sip]
[Number of per-protocol-data: 1]
[Session Initiation Protocol, key 6]
[Coloring Rule Name: UDP]
[Coloring Rule String: udp]
Ethernet II, Src: AsustekC_xx:xx:xx (48:5b:39:xx:xx:xx), Dst: AskeyCom_xx:xx:xx (b4:ee:b4:xx:xx:xx)
Destination: AskeyCom_xx:xx:xx (b4:ee:b4:xx:xx:xx)
Address: AskeyCom_xx:xx:xx (b4:ee:b4:xx:xx:xx)
……0…………….. = LG bit: Globally unique address (factory default)
…….0……………. = IG bit: Individual address (unicast)
Source: AsustekC_xx:xx:xx (48:5b:39:xx:xx:xx)
Address: AsustekC_xx:xx:xx (48:5b:39:xx:xx:xx)
……0…………….. = LG bit: Globally unique address (factory default)
…….0……………. = IG bit: Individual address (unicast)
Type: IP (0×0800)
Internet Protocol Version 4, Src: 192.168.88.55 (192.168.88.55), Dst: 192.168.88.1 (192.168.88.1)
Version: 4
Header Length: 20 bytes
Differentiated Services Field: 0×00 (DSCP 0×00: Default; ECN: 0×00: Not-ECT (Not ECN-Capable Transport))
0000 00.. = Differentiated Services Codepoint: Default (0×00)
……00 = Explicit Congestion Notification: Not-ECT (Not ECN-Capable Transport) (0×00)
Total Length: 567
Identification: 0×0dc9 (3529)
Flags: 0×00
0……. = Reserved bit: Not set
.0…… = Don’t fragment: Not set
..0….. = More fragments: Not set
Fragment offset: 0
Time to live: 128
Protocol: UDP (17)
Header checksum: 0xf963 [validation disabled]
[Good: False]
[Bad: False]
Source: 192.168.88.55 (192.168.88.55)
Destination: 192.168.88.1 (192.168.88.1)
[Source GeoIP: Unknown]
[Destination GeoIP: Unknown]
User Datagram Protocol, Src Port: 55603 (55603), Dst Port: 5060 (5060)
Source Port: 55603 (55603)
Destination Port: 5060 (5060)
Length: 547
Checksum: 0×8528 [validation disabled]
[Good Checksum: False]
[Bad Checksum: False]
[Stream index: 0]
Session Initiation Protocol (REGISTER)
Request line: REGISTER sip:192.168.88.1 SIP/2.0
Method: REGISTER
Request URI: sip:192.168.88.1
Request URI Host Part: 192.168.88.1
[Resent Packet: False]
Message headers
Via: SIP/2.0/UDP 192.168.88.55:55603;branch=z9hG4bK-524287-1—a3c7e805b24d850f;rport
Transport: UDP
Sent by Address: 192.168.88.55
Sent by port: 55603
Branch: z9hG4bK-524287-1—a3c7e805b24d850f
RPort: report
Max forwards: 70
Contact: <sip:220@192.168.88.55:55603;rinstance=88b91660399b80bd>
Contact URI: sip:220@192.168.88.55:55603;rinstance=88b91660399b80bd
Contact URI User Part: 220
Contact URI Host Part: 192.168.88.55
Contact URI Host Port: 55603
Contact URI parameters: rinstance=88b91660399b80bd
To: “Display Name”<sip:220@192.168.88.1>
SIP Display info: “Display Name”
SIP to address: sip:220@192.168.88.1
SIP to address User Part: 220
SIP to address Host Part: 192.168.88.1
From: “Display Name”<sip:220@192.168.88.1>;tag=cc637e61
SIP Display info: “Display Name”
SIP from address: sip:220@192.168.88.1
SIP from address User Part: 220
SIP from address Host Part: 192.168.88.1
SIP from tag: cc637e61
Call ID: 78104YzU3YjhhZWEzY2ViM2JjZTg3MGI5ZGE1ODZjOTI3ZTc
CSeq: 1 REGISTER
Sequence Number: 1
Method: REGISTER
Expires: 3600
Allow: SUBSCRIBE, NOTIFY, INVITE, ACK, CANCEL, BYE, REFER, INFO, MESSAGE
User Agent: X-Lite release 4.9.0 stamp 78104
Content length: 0

No. Time Source Destination Protocol Length Info
2 15:58:15.274416000 192.168.88.1 192.168.88.55 ICMP 590 Destination unreachable (Port unreachable)

Frame 2: 590 bytes on wire (4720 bits), 590 bytes captured (4720 bits) on interface 0
Interface id: 0 (\evice\PF_{B4A1CCF9-853C-4BE9-8E9A-FDC1236D7804})
Encapsulation type: Ethernet (1)
Arrival Time: Nov 21, 2015 15:58:15.274416000 W. Europe Standard Time
[Time shift for this packet: 0.000000000 seconds]
Epoch Time: 1448117895.274416000 seconds
[Time delta from previous captured frame: 0.000975000 seconds]
[Time delta from previous displayed frame: 0.000975000 seconds]
[Time since reference or first frame: 0.000975000 seconds]
Frame number: 2
Frame Length: 590 bytes (4720 bits)
Capture Length: 590 bytes (4720 bits)
[Frame is marked: False]
[Frame is ignored: False]
[Protocols in frame: eth:ethertype:ip:icmp:ip:udp:sip]
[Coloring Rule Name: ICMP errors]
[Coloring Rule String: icmp.type eq 3 icmp.type eq 4 icmp.type eq 5 icmp.type eq 11 icmpv6.type eq 1 icmpv6.type eq 2 icmpv6.type eq 3 || icmpv6.type eq 4]
Ethernet II, Src: AskeyCom_xx:xx:xx (b4:ee:b4:xx:xx:xx), Dst: AsustekC_xx:xx:xx (48:5b:39:xx:xx:xx)
Destination: AsustekC_xx:xx:xx (48:5b:39:xx:xx:xx)
Address: AsustekC_xx:xx:xx (48:5b:39:xx:xx:xx)
……0…………….. = LG bit: Globally unique address (factory default)
…….0……………. = IG bit: Individual address (unicast)
Source: AskeyCom_xx:xx:xx (b4:ee:b4:xx:xx:xx)
Address: AskeyCom_xx:xx:xx (b4:ee:b4:xx:xx:xx)
……0…………….. = LG bit: Globally unique address (factory default)
…….0……………. = IG bit: Individual address (unicast)
Type: IP (0×0800)
Internet Protocol Version 4, Src: 192.168.88.1 (192.168.88.1), Dst: 192.168.88.55 (192.168.88.55)
Version: 4
Header Length: 20 bytes
Differentiated Services Field: 0xc0 (DSCP 0×30: Class Selector 6; ECN: 0×00: Not-ECT (Not ECN-Capable Transport))
1100 00.. = Differentiated Services Codepoint: Class Selector 6 (0×30)
……00 = Explicit Congestion Notification: Not-ECT (Not ECN-Capable Transport) (0×00)
Total Length: 576
Identification: 0xf2d6 (62166)
Flags: 0×00
0……. = Reserved bit: Not set
.0…… = Don’t fragment: Not set
..0….. = More fragments: Not set
Fragment offset: 0
Time to live: 64
Protocol: ICMP (1)
Header checksum: 0×539d [validation disabled]
[Good: False]
[Bad: False]
Source: 192.168.88.1 (192.168.88.1)
Destination: 192.168.88.55 (192.168.88.55)
[Source GeoIP: Unknown]
[Destination GeoIP: Unknown]
Internet Control Message Protocol
Type: 3 (Destination unreachable)
Code: 3 (Port unreachable)
Checksum: 0×263b [correct]
Internet Protocol Version 4, Src: 192.168.88.55 (192.168.88.55), Dst: 192.168.88.1 (192.168.88.1)
Version: 4
Header Length: 20 bytes
Differentiated Services Field: 0×00 (DSCP 0×00: Default; ECN: 0×00: Not-ECT (Not ECN-Capable Transport))
0000 00.. = Differentiated Services Codepoint: Default (0×00)
……00 = Explicit Congestion Notification: Not-ECT (Not ECN-Capable Transport) (0×00)
Total Length: 567
Identification: 0×0dc9 (3529)
Flags: 0×00
0……. = Reserved bit: Not set
.0…… = Don’t fragment: Not set
..0….. = More fragments: Not set
Fragment offset: 0
Time to live: 128
Protocol: UDP (17)
Header checksum: 0xf963 [validation disabled]
[Good: False]
[Bad: False]
Source: 192.168.88.55 (192.168.88.55)
Destination: 192.168.88.1 (192.168.88.1)
[Source GeoIP: Unknown]
[Destination GeoIP: Unknown]
User Datagram Protocol, Src Port: 55603 (55603), Dst Port: 5060 (5060)
Source Port: 55603 (55603)
Destination Port: 5060 (5060)
Length: 547
Checksum: 0×8528 [unchecked, not all data available]
[Good Checksum: False]
[Bad Checksum: False]
[Stream index: 0]
Session Initiation Protocol
Request line: REGISTER sip:192.168.88.1 SIP/2.0
Method: REGISTER
Request URI: sip:192.168.88.1
Request URI Host Part: 192.168.88.1
Message headers
Via: SIP/2.0/UDP 192.168.88.55:55603;branch=z9hG4bK-524287-1—a3c7e805b24d850f;rport
Transport: UDP
Sent by Address: 192.168.88.55
Sent by port: 55603
Branch: z9hG4bK-524287-1—a3c7e805b24d850f
RPort: report
Max forwards: 70
Contact: <sip:220@192.168.88.55:55603;rinstance=88b91660399b80bd>
Contact URI: sip:220@192.168.88.55:55603;rinstance=88b91660399b80bd
Contact URI User Part: 220
Contact URI Host Part: 192.168.88.55
Contact URI Host Port: 55603
Contact URI parameters: rinstance=88b91660399b80bd
To: “Display Name”<sip:220@192.168.88.1>
SIP Display info: “Display Name”
SIP to address: sip:220@192.168.88.1
SIP to address User Part: 220
SIP to address Host Part: 192.168.88.1
From: “Display Name”<sip:220@192.168.88.1>;tag=cc637e61
SIP Display info: “Display Name”
SIP from address: sip:220@192.168.88.1
SIP from address User Part: 220
SIP from address Host Part: 192.168.88.1
SIP from tag: cc637e61
Call ID: 78104YzU3YjhhZWEzY2ViM2JjZTg3MGI5ZGE1ODZjOTI3ZTc
CSeq: 1 REGISTER
Sequence Number: 1
Method: REGISTER
Expires: 3600
Allow: SUBSCRIBE, NOTIFY, INVITE, ACK, CANCEL, BYE, REFER, INFO, MESSAGE
User Agent: X-Lite release 4.9.0 stamp 78104
Co

Show original language (German)

I just tested this. For me, X-Lite works with the Internetbox Plus both when it is configured to 192.168.2.1 and when it is configured to 192.168.1.1 by default. What makes it even more difficult for me is that my X-Lite only runs with NAT (Masquerade) behind an internal router. I don’t see any ICMP port unreachable.

Here is my configuration in X-Lite:

screen-capture.png

The entry on the Internet box is as follows:

screen-capture-1.png

That should actually work. If it still doesn’t work, try a different network with a single-digit number for the second-to-last digit, for example. 192.168.2.0/24.. 192.168.9.0/24.

Greeting,

Richie

Show original language (German)

@CHfish

Then try testing with 192.168.1.0/24

And for comparison, use another SIP client, e.g. Phone-Lite.

I use Phone-Lite in the IB’s default address range and have no problems with it.

Show original language (German)

Hello

Same problem for me. Also followed the instructions and tips of the previous speakers. but doesn’t work.

What I would be interested in: Does any device work for you via Voip? A VoIP phone (DX800 Gigaset) also doesn’t work for me, even though it was connected and configured according to Swisscom’s instructions.

---—————————————

UPDATE: Resetting the router to factory settings helped. Then re-enter all settings by hand (without using the backup configuration file). Now it works perfectly according to the XLite instructions from Swisscom.

Show original language (German)

In addition to the PhonerLite under Win10, I also run the SIP client Zoiper on an iPhone5. I don’t have any other VoIP phones in use (yet).

Show original language (German)
7 days later

Hello

In the meantime I got a new internet box (due to crashes) and now SIP is also running (probably in the same direction as @KiStu😞
@Anonymous The old box still shows the behavior: If it helps someone, I can’t return the box to the Swisscom shop, but send it to you…

Greeting

Show original language (German)