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@baumi wrote:

Thank you for the quick reply. Is there already a time horizon? A tricky question, I know… 🙂

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As soon as a certain date is known we will communicate it. We’re staying tuned:smileyhappy:

“You can’t call this number.”

I bought the “+Switzerland” data package today and am now trying to make calls from the app. Unfortunately without success. What else do you have to do to make this work?

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@stingray27 wrote:

“You cannot call this number.”

I bought the “+Switzerland” data package today and am now trying to make calls from the app. Unfortunately without success. What else do you have to do to make this work?

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please read here: [https://community.swisscom.ch/t5/Diskussionen-und-Feedback-zu/Gebt-uns-Feedback-zur-neuen-iO-Smartphone-App/m-p/206719#M2883] (https://community.swisscom.ch/t5/Diskussionen-und-Feedback-zu/Gebt-uns-Feedback-zur-neuen-iO-Smartphone-App/m-p/206719#M2883)

if that doesn’t help - please contact me. Thanks!

briefly the most important thing:

ATTENTION: If you buy an iO package it can take a maximum of 24 hours until your iO client is activated.

POGO 1104

OK, it works now. Had to wait 5 hours until the data packet was activated. You may want to note this on the receipt. Thank you very much for the quick answers!

Hello

I (Android) deleted io. My wife (Android) has io with the +Switzerland package.

Now when she calls me via io, it rings on hers - on mine

But nothing happens over the phone.

Shouldn’t it now ring via the “real” mobile telephone network?

I then installed io again and then the message immediately came:

“IO: missed call”

I don’t want to use io anymore for the time being, but I would still be happy if my wife could still reach me.:smileywink:

How can I delete my io account? What can I do?

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@funghi wrote:

Hello

I (Android) deleted io. My wife (Android) has io with the +Switzerland package.

Now when she calls me via io, it rings on hers - on mine

But nothing happens over the phone.

Shouldn’t it now ring via the “real” mobile telephone network?

I then installed io again and then the message immediately came:

“IO: missed call”

I don’t want to use io anymore for the time being, but I would still be happy if my wife could still reach me.:smileywink:

How can I delete my io account? What can I do?

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Please tell me your mobile number and I will initiate the deletion of your iO account.
p.s. Your wife can already reach you by not starting the call via the telephone receiver symbol in iO, but by clicking on the line with your mobile number in your iO contact

Is the contribution of CHF 25.00 for unlimited international calls meant per month or yearly?

If you mean monthly, look here: https://io.swisscom.ch/de/packages

25 CHF/month

Thank you for the tip. :smileywink:

This should actually come automatically. You don’t have to “buy” it.

Have you tried calling a landline number?

greetings elchoer