@Roger G

Is there a contact address somewhere where you can report errors with the 5G booster and get feedback as to why it is happening and what has been done.

Walter

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@Ralphy wrote:

How? Is the 5G booster already available?

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Only for a small group of test users.

If the checker or Kundencenter shows more speed with the booster, then you can also order it.

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@WalterB wrote:

@Roger G

Is there a contact address somewhere where you can report errors with the 5G booster and you can also get feedback as to why it is happening and what has been done.

Walter

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No, this is a product like any other we have. We are out of the field trial, so if you have any problems or questions, please contact the hotline as usual.

@Roger G

I was able to clarify it in the meantime in conjunction with other tests.

Walter

Yes, anyone who can have bonding can buy the 5G Booster.

Talked to the hotline today. The colleague first had to find out more, but then called back after 15 minutes. The statement was that I already have the latest device with the 4G Booster and there was no 5G Booster 😥

Who can I contact to still get the 5G part?

Greetings and thanks

Andrew

avrosen

Try the number in the picture below.

@Ralphy

With the iPhone 12 Mini I have two graduations of reception for the 5G signal, with the 5G booster there are three graduations, see picture below.

Sorry if I didn’t describe it clearly enough.

• The 5G booster has not yet been officially launched
• Anyone can use the 5G booster if this is indicated in Checker or mySwisscom
• 5G is not available everywhere, I currently only have a 4G connection, but it is sufficient for the subscription

Anyone can buy the 5G booster for the IB2/3, but it’s no use if you’ve already reached the speed of your subscription via the DSL/fiber line today, or you don’t have a 4G/5G connection.

Well, I think there are certain requirements that have to be met in order for the new booster to be displayed.

I think these would be:

Certain firmware on the IB

booked a higher internet subscription than the checker states as the maximum possible (for example internet M, but checker only says 120/40)

It’s a good question whether 5G still has to be available at the address.

For example, the network card says that 5G+ is even possible for me, I don’t even know what that is😂

and if I’m not mistaken then bonding must also be technically possible on Anschluss. But even then I don’t know what that means exactly.

And can you really buy the booster in the Swisscom shop?

@TomTom66

If the booster is officially released, the correct SW is also on the IB. The current status is automatically distributed by Swisscom.

Here you can find the difference between 5G and 5G+ under the FAQ:

5G coverage Switzerland: 5G map | Swisscom

Bonding is the name of the process where the booster brings together the data from two different transport media (DSL and mobile) (to bond).

I don’t know whether the booster will also be available in the SC shops or whether it will only be available online.

avrosen

Yes, the upload at 50Mbit/s is not the best, I would also like 100Mbit/s with the “M” subscription, sometimes the speed test shows 45-60Mbit/s.

Hello everyone,

I still have the following questions:

- With the introduction of the 5G booster, is it also possible to obtain Swisscom TV if you only have 10/0.8 Mbit via DSL (100/10 with 4G booster)?

- What would be the upload rate? After 2 minutes of uploading images with Lightroom, our internet breaks down for 1 minute despite a limit of 25% performance in the Adobe cloud settings. Would this be more stable later?

Thank you in advance.

Greeting

Jacob Meier

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@Astronautovic77 wrote:

- With the introduction of the 5G booster, will there also be the possibility of obtaining Swisscom TV

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Afaik as of today it is not planned.

Maybe it will come in 2022 or 2023 or… - As is well known, Swisscom will only communicate it shortly before the release…