your cable and wifi connection do not give the same IP address!!!

local network card and wireless network card are not the same.

Connect your cam via rj45 and when you access your 192.168.1.XX do you access the camera interface?

can you set the IP address of your camera in the wifi settings (try to set an address outside dhcp ex: 192.168.1.100). Copy and paste the wpa key from the rooter to the camera to avoid mistakes and starting again and open your ports according to the IP address.

test and keep us posted:smileytongue:

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Good evening Hobbit (we’re sticking with the theme, it’s cool),

In my first post I believe, I admitted my incompetence in configuring the router, so when you write me terms like DHCP, I admit losing… 😞

Yes, by typing 192.168.1.35 I open a page in my browser which allows me to access the camera settings. But after that, what to do… Mystery and gumball!!!

So, and I quote you: fix an address outside dhcp… I think I’m going to return to Middle-earth… 🙂

I will continue my tests and other tinkering and I promise, I will keep you all informed of my progress towards the mountain of destiny…

See you in the next episode…

And thank you for your support… 🙂

Mythrill

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Dans ce mode d’emploi (en anglais) de la caméra, en page 13:

http://files.dlink.com.au/Products/DCS-932L/Manuals/DCS-932L_A1_Manual_v1.00.pdf

on trouve la procédure manuelle suivante:

To create a WPS connection:

Step 1

Press and hold the WPS button for three seconds. The blue WPS status LED above the button

will blink.

Step 2

Press the WPS button on your router within 60 seconds. The WPS button is usually on the

front or side of your router. On some routers, you may need to log in to the web interface

and click on an on-screen button to activate the WPS feature. If you are not sure where the

WPS button is on your router, please refer to your router’s User Manual.

The DCS-932L will automatically create a secure wireless connection to your router. While

connecting, the green LED will flash and your camera will reboot.

@All:

Newbie’s thoughts: maybe the solution would be to accept that this webcam is not compatible with my router, or vice versa?

In this case:

1: Which WiFi IP webcam to choose?

2: Would it make sense to ask Swisscom for a replacement of my current but old router for the new hardware offered to new Swisscom customers?

Pfff, so many metaphysical questions… 😉

Mythrill.

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Good evening,

To operate the camera via WiFi you must connect it via Ethernet to your network then access its configuration menu.

You must then go to the “Wireless setup” section and set the following parameters:

Wireless settings: Enable

Connection mode: Infrastructure

Normally by clicking on “Site survey” you will be able to select your Wifi network, then simply select “WPA-PSK / WPA2-PSK” and enter the wifi key of your router and finally save the settings.

[DCS-932L Manual FR](ftp://ftp.dlink.fr/DCS/DCS-932L/Manuel/DCS-932L_A1_Manual_v1.00-FR.pdf “DCS-932L Manual FR”) (Page 32)

I don’t have this camera so it’s difficult to guide you step by step.

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Good evening Fabien,

All these steps have already been done and nothing works… 😞

In the end, if so, the wifi part may be defective…

I’m waiting for news from swisscom technical support and at worst, if nothing works, return to the store for exchange or refund…

Thanks for the little help anyway.

Kind regards, Mythrill.

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Indeed, we can assume that the wifi part is defective; camera side or router side? Is there another device linked by wifi to the router? Would it be possible to try the camera with a completely different wifi? (neighbor, public wifi, Swisscom store, internet café, etc.)

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9 days later

Hello everyone,

I’ll come back to you to give you the latest news regarding my problem…

Due to lack of time and patience, I decided that I was not going to waste, and make you waste, any more time on this.

So I finally took the camera back to the store and got my few coins back.

So a big thank you to all of you, and especially to Hobbit, for your help and suggestions.

If I subsequently had to buy a WiFi IP webcam, I would tell you which one ultimately worked with my “old generation” router.

Kind regards and thank you again.

Mythrill

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7 months later

Hello, although you have returned your equipment, I inform you of my identical experience: I have a Dlink wifi camera, a wifi network linked to the Swisscom Motorola, + a 2nd independent wifi network (upstairs) on a router Dlink (used as a simple wifi access point). Impossible like you to “see” my camera via Motorola wifi. Finally I did a test using the Dlink router, and it worked flawlessly. I deduce from this that Dlink devices are compatible with each other, but not beyond. The fault would rather be on the camera side since the Motorola recognizes all my other wifi devices (HTC, etc.)

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yes there is a known problem linked to mnotorola rooters in terms of management and opening of ports since the firmware updates!

so if you use another rooter, access point, repeater etc… it can work 🙂

PS: look at the electricians we can find! ahahahahahahah.

08.12.jpg

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2 months later

Good evening,

I have the same problem and can’t find a solution.

It seems that in the north of our country a solution has been discovered:

[https://community.swisscom.ch/t5/Diskussionen-zu-Swisscom/Wireless-Cam-DCS-932L-ohne-Wireless-Verbindung-zu-Swisscom/td-p/47663/page/2] (https://community.swisscom.ch/t5/Diskussionen-zu-Swisscom/Wireless-Cam-DCS-932L-ohne-Wireless-Verbindung-zu-Swisscom/td-p/47663/page/2)

But Liselotte Schaudi has never had problems with wireless connections, so head west!

I entered the settings of the camera and the router (Netopia 7347-44) via the IP without really knowing how to do so that they recognize each other.

The cable connection works, but the wireless does not.

I’m at the bottom of the abyss, so if anyone has a solution, variation, option or understands German I’m open to everyone!!!

THANKS!

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Here a similar issue has been addressed in depth

[https://community.swisscom.ch/t5/Discussions-sur-l-internet-de/Configuration-camera-IP/td-p/150724](https://community.swisscom.ch/t5/Discussions- sur-l-internet-de/Configuration-camera-IP/td-p/150724)

but Nitrog doesn’t indicate whether it ultimately worked. The best would be to send a private email to the latter, through this forum.

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