email access

There seem to be several issues with whatever migration swisscom are doing with their mail and other access. Essentially they have put a whole load more checks in place and in order to recover the cost have now imposed a charge for things which were previously included, however I digress.

Part of this migration seems to have affected IMAP logons to email accounts. I am currently out of the country and therefore use the data on my phone to access bluewin IMAP email from both my phone and my PC on October 8th at some time in the morning, it seems you have made many changes (as far as I can tell without notification). The one that concerns me the most at the moment is email access.

It seems you may have put in some checker to not accept connection to my e-mail account from two clients using the same IP address?

As described above, I am out of the country and use my mobile data plan to access email from both my phone and PC. Since the changes it seems I now have to access the email on my PC using a VPN.

Perhaps I am mistaken about your implementation but whatever you did on October 8th you have broken my email.

Thanks for your interest however I don’t see the email issue as necessarily being related to 2FA but rather to the monopolistic/total disregard of the customer view of change that swisscom has made to their mail services