Getting blocked my own domains by swisscom on my internet connection

onthelongrun69

Hello

I do make the unhappy experience that all my domains and mail get blocked by my Swisscom-modem/ router because I habe a provider that is located in Canada, doteasy.com and they migrated their server lately, I think.

All other sites are working normaly.

I can only have access to them by using the hotspot of my phone (so it is definitly not a problem in my browsers!)

Please unblock my websites, how can I get unblocked my websites!?!

thanks

Gaeilgeoir

@onthelongrun69 THis is a customer help customer community, we can’t unblock anything as we are customers like you.

Residential customers: contact us via call, chat, text | Swisscom

or the Hotline 0800 800800

onthelongrun69

Hello SuperSwisscom

Just to inform you, even your link (Residential customers: contact us via call, chat, text | Swisscom) is not working when going by the modem, I had to use my hotspot from the phone again to see the page.

reagards

r00t

Hi @onthelongrun69

One important thing to note: Swisscom blocks outbound SMTP traffic on Port 25/tcp for security reasons.

Please follow the guide here and make sure you are using the cpanel-plattform which supports encrypted communication. ( SSL/TLS Port 465)

(I am surprised to see that there are still providers offering unencrypted access to email 😕)

Best,

r00t