Operate Box2 with the Box3 remote control.

  • Hi

    The remote control on my Box2 is defective - I received a new remote control from Swisscom.

    (seems to be the newer version (white/gray, the old one was just white).

    I tried pairing briefly - without success.

    So… before I bother myself any further, here’s the question - is the new remote control compatible with the old box?

    Thanks for your feedback.

    Show original language (German)

    @flubbe As far as I know, they are not compatible, I think you should call the hotline 0800 800800, the wrong one may have been sent to you, here you can see which box you have and which remote control goes with it (Box2 and Box3 are not official names for the TV boxes):

    Swisscom blue TV: All boxes and instructions - Help | Swisscom

    Show original language (German)

    Agus fágaimíd siúd mar atá sé

    Hi

    The box is listed in my portal as TV-Box (UHD) Swisscom tv box 2. Hence the name Box2.

    I briefly tried to connect the new FB. Admittedly short, two attempts.

    Had a visitor who wanted to watch TV :-). I’ll probably try it with my cell phone.

    The old FB has been broken for 6 months - doesn’t bother me much, hardly any time in front of the screen.

    Thank you very much for your answer, it certainly saves me a lot of time and nerves.

    Greeting

    Show original language (German)