@Loxiran wrote:
A person on the Swisscom hotline said that two-factor authentication (2FA) was mandatory. Another person said it was voluntary. What applies?
Most things still work at Swisscom without a stored telephone number.
Individual things are only possible with Swisscom if you have a stored telephone number (e.g. activating and deactivating email forwarding to your Bluewin email account).
Glotzologist
@Glotzologe wrote:
@Loxiran wrote:
A person on the Swisscom hotline said that two-factor authentication (2FA) was mandatory. Another person said it was voluntary. What applies?
Most things still work at Swisscom without a stored telephone number.
Individual things at Swisscom only work with a stored telephone number (e.g. activating and deactivating email forwarding to the Bluewin email account).
Glotzologist
I have already provided a telephone number. The question is whether logins are still possible without SMS two-factor authentication?
@Loxiran wrote:
I have already stored a telephone number. The question is whether logins are still possible without SMS two-factor authentication?
This is still possible without a stored telephone number or without SMS two-factor authentication.
Glotzologist
@Glotzologe wrote:
@Loxiran wrote:
I have already stored a telephone number. The question is whether logins are still possible without SMS two-factor authentication?
This is still possible without a stored telephone number or without SMS two-factor authentication.
Glotzologist
Swisscom claimed in the chat that it was mandatory. It’s tiresome how much nonsense is said.
So I think you’re starting to calm down now! When I look at your history in the forum, I’m surprised that you’re still with Swisscom and haven’t quit long ago? You’ve already gotten answers regarding 2FA. It is not mandatory, with a few exceptions. Depending on what you asked, the answer to whether it is mandatory could be yes or no. But don’t make such a big fuss about it now!
@Samsi wrote:
So I think you’re starting to calm down now! When I look at your history in the forum, I’m surprised that you’re still with Swisscom and haven’t quit long ago? You’ve already gotten answers regarding 2FA. It is not mandatory, with a few exceptions. Depending on what you asked, the answer to whether it is mandatory could be yes or no. But don’t make such a big fuss about it now!
What are the few exceptions where 2FA is mandatory?
The system may still require two-factor authentication in the following cases:
- for particularly sensitive data or call forwarding
- in the event of unusual login attempts and/or frequent login changes in a very short time
- when accessing from unknown devices or suspicious IP addresses
In other words, if the system suspects that access is being misused by third parties, 2FA can be used for security reasons, even if it is deactivated.
@Samsi wrote:
In the following cases, the system may still require two-factor authentication (2FA), for example:
- for particularly sensitive data or call forwarding
- in the event of unusual login attempts and/or frequent login changes in the shortest possible time
- when accessing from unknown devices or suspicious IP addresses
Then does this mean that 2FA is mandatory when logging into Swisscom’s PWLAN?
It depends… If the PWLAN says “Swisscom Autologin”, you as a Swisscom customer will automatically be able to access the Internet. As far as I know, a security certificate is used when connecting, so 2FA is not necessary in this case. If it says “Swisscom” or something else like Migros Wifi etc., then you have to register with an SMS code.
This is particularly useful for people who do not have unlimited data or are staying in Switzerland as a tourist.
@Samsi wrote:
It depends… If the PWLAN says “Swisscom Autologin”, you as a Swisscom customer will automatically be able to access the Internet. As far as I know, a security certificate is used when connecting, so 2FA is not necessary in this case. If it says “Swisscom” or something else like Migros Wifi etc., then you have to register with an SMS code.
This is particularly useful for people who do not have unlimited data or are staying in Switzerland as a tourist.
I actually already have a network connection. At the same time, if the 4G connection is/becomes too poor, I prefer to log into the WLAN. At Migros, this is done via the Migros account. In the Coop I choose my SwisscomLogin. Then there was an error message regarding the Swisscom certificate. From then on, the request to activate 2FA constantly appeared. So it’s mandatory? After a few login attempts I still managed to log in.
@Samsi wrote:
It depends… If the PWLAN says “Swisscom Autologin”, you as a Swisscom customer will automatically be able to access the Internet. As far as I know, a security certificate is used when connecting, so 2FA is not necessary in this case. If it says “Swisscom” or something else like Migros Wifi etc., then you have to register with an SMS code.
This is particularly useful for people who do not have unlimited data or are staying in Switzerland as a tourist.
I now spoke to Swisscom again, this time a person from Switzerland was on the line and not the German call center. Luckily, I wasn’t forced into a sales pitch.
NEW 2FA is mandatory for all customers!
NEW all customers must also provide their ID!
I’m currently trying to imagine how Swisscom would require all ID cards from 1.4 million home internet customers and at the same time oblige everyone (perhaps as part of a promo :-)) to have a mobile phone subscription in order to be able to manage their home network connections 🙂
It actually all sounds pretty unlikely and, apart from the lack of a legal basis, implementation would also be rather impossible.
Maybe you just shouldn’t believe every piece of information.
Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom
