Cancellation of landline telephony

@Schusafril25

We here in the “Customers Help Customers” forum are just customers like you. Please contact Swisscom customer service directly, for example via

Tel. 0800 800 800

or

Cancel – Private customers: Contact via hotline, chat, message | Swisscom

Hello, I would like to cancel our landline for the next possible date

Thank you Kurt Egger

@Dieldifruch90

This is not Swisscom support but a customer forum. Accordingly, we cannot make any adjustments for you. You can cancel either yourself in Kundencenter (solution is at the top) or via the hotline on 0800 800 800

The mask for calling landlines now looks like this:

Then follows a call "do you really want to……

Please dear Swisscom web designers, can’t you choose a Swiss phone as a picture instead of a toy like this?

I would like to cancel my landline telephony for the next possible date.

I kindly ask you to let me know as soon as possible,

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@Nauzaummetz37 wrote:

I would like to cancel my landline telephony at the next possible date.

I kindly ask you to let me know as soon as possible,

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You’re in the wrong place here. We are just customers like you here. We cannot adjust anything about your subscription.

You can cancel your subscription yourself in MySwisscom, see 2 posts above on how to do this.

Alternatively, you can call the hotline 0800800800

@Nauzaummetz37 This is a customer help customer forum, we cannot carry out the cancellation and therefore cannot send any messages to you, above it is described how to do this with the cancellation. Alternatively, you can also call the hotline 0800 800800 .

Does anyone have any idea why I can’t adjust/cancel the landline for my blue home subscription via Kundencenter? The slider “I don’t need a landline” is not available for me:

@fewi18 No, unfortunately not, the switch has been missing for about a month, it’s best to call the hotline 0800 800800.