Same problem for me. Business subscription. 2 tickets opened, nothing heard from Swisscom.

So, still not working…

latest information…
Q 4 / 2023 😞

Where does this information come from?

Swisscom direct…Geschäftskunden hotline

It’s getting more and more annoying, it’s promised…paid for (BMW) and it doesn’t work….

I’m guessing that nobody at Swisscom or BMW is really “moving” there. 😡

 siehe Screenshot

I have already received a similar answer from BMW. They probably don’t really put pressure on Swisscom 🙄

They pass the hot potato to each other…

I’ve had the same problem since January! It doesn’t work and no one is responsible. On my second BMW I no longer chose the accessories… For what they pay 400 Stutz… if they can’t get it to work

In the spring it was called autumn, or 4th quarter, now it is called the end of the year, at the end of the year it will be called the 2nd quarter of 2024, etc.

When I asked BMW and Swisscom in May, they said I was the only one with this problem. When I read the entries in the forum, it seems like a lot of customers are affected…

I wonder whether we can put more pressure together, either at Swisscom or at BMW.

Who have you already had contact with about this?

Swisscom communicated the following on November 9, 2022: For Geschäftskunden with a NATEL® go and MultiDevice subscription, use of the BMW Personal eSIM function will not be available until 2024 at the earliest.

Can you post the link of the communication?

Thank you very much