- Solutionselected by NathalieSI
Veirichos81 Are you talking about two-factor authentication? This means that they receive an SMS code when they log in to Bluewin mail. If so, this can be deactivated in MySwisscom:
MySwisscom -> Profile -> Manage login -> Login modes
I recommend keeping at least the option highlighted in yellow. In principle, it is safest if all domains are two-factor authenticated. If you don’t want it at all, just delete the saved mobile number and click “continue”.
Agus fágaimíd siúd mar atá sé
Hello @Veirichos81
Does the answer from @Gaeilgeoir answer your question?
Please feel free to accept it as a solution or provide us with more details.
Cordialement
Priochischieck95 If 2-factor authentication is activated in MySwisscom, delete the number saved here under “Manage login” in the profile (see link), then under “Login modes” simply delete the number saved and click “continue”.
https://www.swisscom.ch/myswisscom/myprofile/manage-login
Agus fágaimíd siúd mar atá sé
@Fleufretau70 Hello
This happens in your Customer area (My Swisscom). Click on your Avatar which is located at the top right, a menu opens and click on “Manage Login” after opening the latter go to the right and open the “authentication” box two-factor" and deactivate it
Cordialement Doremi
Good morning,
since today, for no reason, I have a security text message that comes to my phone number when I want to connect to my bluewin email.
It’s something that I really like, but given that I’m sharing it with a second person, it doesn’t help at all.
Is it possible to disable this security?
If yes, how to do it?
Thanks everyone!!
@Fleprausio93 Hello
To deactivate double authentication with SMS You must go to your Customer Area (My Swisscom).
In the Customer area you must open the “Panorama” menu then go to the “Main functions” and click on “Show all”
From there is the section “My Profile” open the menu “Change connection method” and there on the far right is the tile “Login Modes” Two-factor authentication and activated only for protected domains. check the box "Only protected areas such as connection data or unusual connection attempts in MySwisscom. In this case an SMS will be received and not for opening the Webmail
Have a nice day Doremi
For a few days, when I connect with my email, I am asked for a security code apart from my identification and my password. This security code appears on my cell phone.
I don’t want this extra system. What should I do if I want to enter my email on my laptop and I don’t have my cell phone handy?
I would like to return to the login system by identification and password
@Haufofock18 What you can do is set double authentication only for specially protected domains (invoice, private data, etc.), then this does not concern the E-mai account. You can do this in My Swisscom under “Manage login”.
[Manage login - My Swisscom](https://www.swisscom.ch/myswisscom/myprofile/manage-login?adobe_mc=MCMID%3D42168555733 068872101524087203929086645%7CMCORGID%3DA174401053C92A7E0A490D4C%2540AdobeOrg%7CTS%3D1681378374)
Or they completely delete the phone number stored there, but this comes at the expense of security.
Agus fágaimíd siúd mar atá sé
Hello @Haufofock18,
Have you managed to adjust the settings in your My Swisscom account as suggested by @Gaeilgeoir? If necessary, you will find additional information about 2-factor authentication in this [article](https://community.swisscom.ch/t5/Base-de-connaissances-Internet/Authentification-%C3%A0- 2-factors-better-lock-2-times/ta-p/741665).
Have a nice weekend
The explanations have already been provided via the following link:
Community.swisscom. E-Mail Identification dans-email
Doremi