Swisscom Assistant finds that the time on my PC is incorrect

hed · Jun 24, 2022

Thanks for the info, then only scenario a, b or c according to your post #23 remains

Ruedi721 · Oct 30, 2022

Thanks for pointing out that the message occurs if there was no internet connection at startup. This is exactly the case with me too.

hed · Oct 30, 2022

@Ruedi721

In this case, you only have the following options:

To live with the (beauty) flaw

or

Foregoing the Swisscom Assistant (which in my opinion is of no use anyway).

or

To open a fault ticket:

Tel. 0800 800 800

or

https://www.swisscom.ch/de/privatkunden/hilfe/kontakt.html

Ruedi721 · Oct 30, 2022

Thanks for the reaction selection for the time reports. I can simply click away these unnecessary messages. Now that I know the reason for the message, it doesn’t bother me much anymore. I will therefore take no further action in this regard.

Chaziosse19 · Oct 30, 2022

At my home on the farm, if the walking board was wrong on the way to the manure heap, they always put it in the right place so that the manure hen didn’t flood too early every time.

Applied to our case: I would like the apps to also fix problems that may not be vital, but are annoying and simply unnecessary.

Every programming language has simple constructions to do something (necessary) or not do something (unnecessary) depending on a condition:

if (_online) then

do; /* the necessary */ end;

else /* if offline, then leave it */;

If the application programming department doesn’t have time to fix even small errors, then something is wrong.

hed · Oct 30, 2022

@Chaziosse19 wrote:

…

If the application programming department doesn’t have time to fix even small errors, then something is wrong.

@Chaziosse19

Or they use the available time to fix the more serious bugs first.

Chaziosse19 · Oct 30, 2022

Then I just hope there aren’t too many of these more serious bugs.

hed · Oct 30, 2022

@Chaziosse19

… or also for further development of the software.

Anyway, you can also help make the error a higher priority by opening a problem ticket.

Chaziosse19 · Oct 31, 2022

Trouble ticket? Haven’t we had this before? No, I would rather let you work on more important things in peace. File closed.

hed · Oct 31, 2022

@Chaziosse19

You?

You are here in the “Customers helping customers” forum, which means I’m just a customer like you and I don’t even work on this software.

WalterB · Oct 31, 2022

@Chaziosse19 wrote:

Fault ticket? Haven’t we had this before? No, I would rather let you work on more important things in peace. File closed.

At the link below the case was closed for you?

N.b. I assume that the time in the PC’s BIOS is current when you switch it on again?

[https://community.swisscom.ch/t5/Router-Hardware/Swisscom-Assistant-find-the-time-of-my-PCs-sei-falsch/m-p/714798#M40031] (https://community.swisscom.ch/t5/Router-Hardware/Swisscom-Assistant-find-the-time-of-my-PCs-sei-falsch/m-p/714798#M40031)

Chaziosse19 · Oct 31, 2022

To close the case properly: I started my PC offline again today and waited in this state for 10 minutes for the error message with the clock synchronization.

The error message did not appear (unlike apparently the user Ruedi721, whose report I responded to).

I have just refreshed my PC with Windows 11 with some updates since June 2022 and also installed the latest MySwisscomAssistant (version 2.1.7).

But there is no explanation for me as to what fixed the error for me. How do you say such solutions: Commissioner coincidence or deus ex machina? Anyway, thanks for the recent contributions from the community.