extra charges on my account

Zeliomma46

I recently received a charge from Swisscom for 228.90

I obtained a new handy from Swisscom. I am traveling in the USA now, and

the Swisscom agent in Bern sold me a package for travel in the US using my new

new telephone. I am overwhelmed at the amount I have accumulated in my bill.

I think i must have misunderstood how this saving me money to use my Swiss phone

on travel.

can you detail for me the extra services I have for travel? I am sure I would like to delete

some of these charges, as I have also obtained a US phone for use here.

I thank you in advance for your help.

Kind regards

Monika Teal

Gaeilgeoir

Zeliomma46 Hello Monika

We are "Customer help customer" community, we can't see your data.

Could you please tell us which abo do you have. You can check this via Cockpit

https://cockpit.swisscom.ch/Login/SmsLogin?cookieCheck=true

or in the bill section of mySwisscom

https://www.swisscom.ch/myswisscom/dashboard

For the respective month you can open the pdf and see which packages were charged.

To have an Idea, what are the costsof different packages, in case the US is not included in your abo, you can take a look here (the US is in the category "World 1"):

https://www.swisscom.ch/en/residential/plans-rates/mobile/roaming/roaming-data-packages.html#tab=welt1