Yes, there are a few things wrong at the moment.

But Swisscom receives this information from the broadcasters and does not type it in itself.

If something is delivered incorrectly, Swisscom can rarely do anything about it.

In addition, due to the current situation, a lot of changes are being made to the programs that are not being communicated.

See sports channel. Almost nothing is right there.

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@LouisCyphre ARD recently announced that, if there are time gaps, educational television will always be shown if possible.

Just calm down. It’s not bad - in such a situation anyway.

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Kærar kveðjur - herzliche Grüsse
Dominik

kaetho

please yes,…
That’s the same nonsense as “we deliver up to XY MB of bandwidth”.
This is nothing other than a really shabby, stupid, lazy excuse from providers when they are unable to fulfill their part of the contract.
If they wanted fairness, the contracts would also say “You pay up to YX CHF”.
And if you pay less, then yes, that’s it.

Swisscom expects 100% Zahlung from customers EVERY month.
And do you avoid reliability with stupid excuses?
Weak, very very weak.

Have you ever experienced what happens when the SBB sticks to its timetable with the words “Well, we’ll leave roughly at XX:YY in the direction…”…
Swisscom doesn’t have to promise me up to XY MB.
Especially when she knows it won’t work anyway.
Then it’s better to promise 20-30 MB less, but that’s safe.
The wishy-washy obligations of SERVICE PROVIDERS (that comes from SERVING and PROVIDING) in their General Terms and Conditions are rather an impudence.
Swisscom wants 100% money, then it should also deliver 100% reliably.
With all their offers.
If she can’t do that, she can’t offer it.
It’s that simple.

But, corporations.
The product doesn’t matter, it just annoys the end customer, as long as the image is right.

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marcus

Well, I say yes.

And Swisscom is my contact person.
Because I have a contract with Swisscom.
I don’t really care who Swisscom signs contracts with.
Then Swisscom will have to step on the toes of its supplier.

And it’s bad, really bad, when Swisscom can’t do anything about it when suppliers provide incorrect data sets.
Because THAT just means that Swisscom doesn’t care about it.
The “current” situation has been like this for 2-3 weeks.
So it’s not quite as current anymore.
And there’s really no one in a position to take a closer look at the system, to revise it, to tell those responsible, Hey, something’s wrong…
Or,…Swisscom just isn’t interested.
Neither is good…

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@LouisCyphre have you ever compared what it looks like in teletext? What does it say?

Do you think a broadcaster is interested if Swisscom demands something? Little Switzerland is getting upset. For example, Pro7, SAT1 etc. will surely act immediately? 😂

And what has happened since 2ca. 3 weeks? Corona state of emergency. Stations also have limited operations.

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@LouisCyphre Have you noticed what’s currently going on “out there”? “The problem hasn’t just happened since yesterday, but for 2 or 3 weeks”??? Hello???

Why do I have to wait twice as long for Brack to deliver something? Why do I no longer receive deliveries from LeShop, even though I have been one of the highest-selling customers for years? Why doesn’t Meusburger manage to create customs documents so that Swiss customs can let the goods through without any problems? Why does customs take so long? And why shouldn’t I be allowed to go to Ticino now? Now the streets are empty and there are definitely no traffic jams? And why is TheWalkingDead no longer dubbed in German?

Sorry, but to me that sounds rather petty and embarrassing… I would like to have your problems… once we get to the point where 100% correct EPGs enjoy the highest priority, then all will be right with the world again.

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@LouisCyphre

Regarding bandwidth:

Since the resources in the network/backbone are shared with DSL-Anschluss, you can only specify the technically maximum possible value per location, but cannot guarantee it.

If there is a comparison with the SBB, then please do so correctly. The train runs reliably according to the timetable, but the SBB cannot guarantee you a seat because this depends on the current occupancy. And that’s exactly how it is with the bandwidth of the Internet connection.

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From my point of view, @LouisCyphre is currently not about a substantive, factual discussion (or a serious question). He just wants to be able to vomit somewhere (and perhaps draws a certain amount of energy from the answers) - so I wouldn’t go into the points at all. #DontFeedTheTrolls 🙂

Edit: Added closing statement

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Despite the #dontfeedthetrolls, I would like to briefly note that @LouisCyphre you can also switch to UPC or Sunrise… Maybe then you won’t be so frustrated anymore or you’ll post on the forum (which these providers have anyway not have) full. 😂🤔

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Kærar kveðjur - herzliche Grüsse
Dominik

@DomiP If I may ask something: Do you find comments like this, like you should go to another provider, helpful? Ok, of course it’s easier for the provider concerned - they don’t have to deal with criticism. Of course, I too am of the opinion that the user in question is exaggerating here, as ARD does not float in a vacuum and does not immediately forward every change in the program to the provider (not even in Germany).

But:

Damn it, our Eltern and grandparents (depending on their age) are dying or in danger and here we have nothing better to discuss than that the EPG isn’t working properly? Louis, send me what you think you would like to have back in terms of costs because the ARD EPG is not correct, they spoke of 90% instead of 100%, send me your account number and the amount via PM, I will do it Transfer to you after a plausibility check if that is so important to you.

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Agus fágaimíd siúd mar atá sé

Do not feed the Troll.

kaetho I express my dissatisfaction with the poor performance that Swisscom is offering me at the moment.
And then somehow I have to let myself be drooled over with clever sayings that have absolutely NOTHING to do with my criticism of Swisscom, which are solely aimed at portraying me as having a certain intention.

Anyone who doesn’t like my opinion - like this idiot Pogo, for example (comes with numbers that have no business here at all, that have no connection or connection with Swisscom, just to make a fool of themselves, Uhhhhhh,… I know there’s something and step after me again… bum!!!) he doesn’t have to read my posts, he doesn’t have to comment on them.
He can stay in his little cellar and curse me.

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@LouisCyphre I would like to point you to our community guidelines: /t5/Here’s how it works/rules-of-conduct-and-functions-of-the-community/td-p/566832

One rule is: “Treat people with respect - always write the way you would like to be addressed.” Terms like idiot are, on the one hand, simply not nice and, on the other hand, certainly not appropriate for your age.

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Kærar kveðjur - herzliche Grüsse
Dominik

I think Swisscom should address this problem. But it’s not vital these days and there are worse things in this world at the moment. Let’s be happy if we are healthy and stay that way.

Have a nice weekend everyone and stay at home

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@Ulrico45 Sure. We basically agree on that. Inconsistent EPG’s should be corrected. Louis is right about that. But the way he argues and distributes things here is not okay.

In addition, Swisscom itself also has an interest in ensuring that the EPGs are correct. Recordings and replays are based on this.

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