Claim

If you asked the question in a courteous manner on this site there will most likely be someone to answer you.

If it’s just to let off some steam, you might as well go for a good walk :smileywink:

If you addressed the Hotline in the same tone as the one with which you express yourself here, we can give a medal to the interlocutor who sent you to the paid service, rather than sending you to pasture. .😃

Plus the hay is cheap:smileylol:

Hi @Gay-Balmaz,

I agree with the other participants in the fact that a bit of politeness never hurt anyone!

That said, on the Swisscom website you will find all the help you need to resolve your problem:

[https://www.swisscom.ch/fr/clients-prives/aide/internet/lesezeichen-webmail.html](https://www.swisscom.ch/fr/clients-prives/aide/internet/lesezeichen- webmail.html)

If you can’t do it, given that it’s a problem with settings on your PC, Swisscom will indeed be able to provide you with help, but for a fee via MyService!

There you go… 🙂

Good day

Hello, I have a problem with my TV box. Often, I have sound cuts lasting several seconds or I have images that stop for a few moments. Could this come from my TV box??? Should I bring it back to your customer service.

I look forward to hearing from you and thank you and best regards.

ROSSIER

Av. du GRAY n°22

1004 LAUSANNE

Cell phone: 079/706.95.90

pprossier57@bluewin.ch

cinnamon1957@gmail.com

@Patricia Pia ROSSIER

It is a mutual aid site between users.

Do not put personal information in your messages.

Edit your message and delete the information.

Hello Patricia Pia ROSSIER, thank you for your contribution.

We would like to remind you to remain cautious on forums and social networks. For your security, only share your personal data in private messages. Please delete them.

Your request is currently being sent to the competent department who will contact you as soon as possible. Have a good afternoon.

Cordialement,

@StéphanieC

You are nice to add the first name, probably for the sake of additional discretion.