(Webmail) Error: The selected account is not available.

I also have this error right now and it only affects one account, the others are displayed normally. The annoying thing about it: I should reset the password on my surveillance camera and of course that doesn’t work. So I can probably stay awake until Swisscom fixes this error. Reaching someone there seems to me to be as difficult as it is with Sunrise or Cablecom and that’s an indictment!

There was a problem with the contacts, but accessing web mail should work.

The problem with the contacts no longer exists as of this morning.

This still doesn’t work. Interestingly, out of 5 Bluewin accounts, only one is affected.

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@Peter Swisscomfriend wrote:

This still doesn’t work. Interestingly, out of 5 Bluewin accounts, only one is affected.

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If this email account is available in your Kundencenter but does not work directly with Bluewin WEB-Mail, I would contact support if I were you.

In any case, there is no official WEB-Mail problem and my five accounts work without any problems.

Now it’s at least possible via email again, but webmail is still dead. Interesting constellation 😉

I have the same problem. 4 out of 5 email addresses work without any problems. Only 5 doesn’t work.

I also have the same problem.

One of 3 email addresses doesn’t work. This morning it worked for a while, but now I keep getting an error message again.

It doesn’t work in Outlook and via WebMail it says: Mail account not available or message list could not be loaded.

Really annoying, this has been going on since yesterday afternoon.

I am also affected by this. 4 out of 5 emails work. 1 Not:smileysad: Already contacted support.

What did support say?

I’ve had the same problem since Saturday evening.

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@dberneraxel wrote:

I have the same problem. 4 out of 5 email addresses work without any problems. Only 5 doesn’t work.

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I have exactly the same problem. Very annoying!

Due to the selective malfunction, I suspect a hacker attack, let’s see what support says about it

I just called support again, they don’t see any problem and have to clarify, a callback has been announced for the next 30 minutes. For me as a Swisscom friend, this is quite tedious because I have to expect more support requests tomorrow and I don’t have an answer

It seems the 5th account is the last one in the list (ordered alphabetically). Is that the case with you?

I have 3 Bluewin accounts. only the first one, but my main account also has this error message(s). I deleted the account and reinstalled it, restarted it and lo and behold, it worked again. Yes, unfortunately not for long… the same problem on the cell phone… works after deleting and reinstalling briefly, but soon the error message Update password appears..

Greetings mazel

A Swisscomfriend can’t offer support for problems like this? (Not meant in a derogatory way) but the hotline is responsible for such things, even if you did the installation as Swisscomfriend

Greeting

Answer from support yesterday that he has to forward this problem and I will get back to you. Not more;(