@All
Here is an attempt at clarification. Swisscom is a private company and therefore the company’s decisions to do things the way they are done must be respected. It would simply be desirable if this were declared accordingly and then there is no accountability. Of course, you can also have a different opinion and I agree with the Swisscom people that anyone who feels too irritated has the opportunity to choose.
@alpina wrote:
@Everyone
Here’s an attempt at clarification. Swisscom is a private company and therefore the company’s decisions to do things the way they are done must be respected. It would simply be desirable if this were declared accordingly and then there is no accountability. Of course, you can also have a different opinion and I agree with the Swisscom people that anyone who feels too irritated has the opportunity to choose.
like this and not otherwise!
Salt does not have any branded devices. With Salt, my free Galaxy S7 works without any problems.
It also works on a friend’s Galaxy S5(!!). (PS: Salt does not support VoLTE)
With Sunrise, Wifi calling and VoLTE work without any problems.
At Swisscom I only know that VoLTE works on the free S7. Unfortunately, I wasn’t able to test Wifi calling because I don’t currently have a Swisscom SIM available.
@SaschaS wrote:
@Kdm173 wrote:
@SaschaS wrote:
@visual wrote:
@Anonymous wrote:
choose a different tariff. We do not offer WiFi calling in roaming. We support as many devices asHappy Sunday
Guido
“WiFi calling” abroad would be more than desirable, and the corresponding demand here in the forum is certainly justified, after all, this option was originally in [View](https://www.swisscom.ch/content/dam/swisscom/de/about/medien/medienmitigung/2015/20150827-MM-Besse re-Empfangsqualitaet-mit-WiFi-Calling-de.pdf.res/20150827-MM-Bessere-Empfangsqualitaet-mit-WiFi-Calling-de.pdf) posed.
And of course something free too? It’s unbelievable what some people are demanding here.
What good is WiFi calling abroad if it’s not free? That is the purpose. Of course free of charge with the most expensive provider. The cheaper providers offer it free of charge anyway. Is Swisscom a substitute religion for you or are you employees of Swisscom? No customer would argue so stupidly
if you really want everything for free, then you shouldn’t complain if the prices continue to go up…. It’s unbelievable what some people here say….
How often should I write that I would sign at the high Swisscom price if WiFi calling worked with free devices and abroad. You can’t talk about free with the most expensive provider.
It’s amazing how aggressively reasonable wishes are countered here.
@AbRah-SH wrote:
Salt does not have any branded devices. With Salt, my free Galaxy S7 works without any problems.
It also works on a friend’s Galaxy S5(!!). (PS: Salt does not support VoLTE)
With Sunrise, Wifi calling and VoLTE work without any problems.
At Swisscom I only know that VoLTE works on the free S7. Unfortunately, I wasn’t able to test Wifi calling because I don’t currently have a Swisscom SIM available.
This may apply to VoLTE but not to WiFi calling. Neither Swisscom nor Salt work with free Android devices. Only iPhone works everywhere
If you stick to the list of officially supported devices, at least with Salt and Sunrise, you will get WiFi calling on free devices. I don’t know about Swisscom, but the list is there too.
Unfortunately, apart from the mainstream aka iPhone and S Galaxy/Note and a few exceptions, there isn’t much, regardless of which provider.
I wanted to inform the community about what happened at our company regarding Advanced Calling for business subscriptions.
All of our corporate subscriptions were switched from CMN to NatelGo at the beginning of 2017. After a long wait and inquiries from our Swisscom supervisor, we were given a date for switching to the “new” platform from week 03/2018. In week 03, our fleet managers received the definitive date for week 04 confirmed, with the relevant instructions.
Finally, last Monday, the change was made. It is now activated on all of our corporate Advanced Calling subscriptions and works perfectly. The multidevice option was also activated, which can be used to operate an Applewatch, for example.
The whole thing now corresponds to the service description on swisscom.ch/go
I can only advise all users of company subscriptions to contact your fleet managers so that they can get an appointment for the switch from Swisscom. The subscriptions are then changed company by company.
I don’t know where you work
, but my subscription was switched from CMN to NatelGo last Monday. I can only report good things! VoLTE and Wifi calling work without any problems.
That’s why I recommend you do the same as @misigi and contact your fleet manager, it’s worth it when the changeover takes place.
Definitely wrong. I have an S8+ from Digitec and Salt subscription and WiFi calling doesn’t work. Official statement from Salt: The S8+ must have been purchased through Salt. Otherwise it definitely won’t work. Bought Apple iPhone and it works with Salt. Even without any costs abroad.
@zoon wrote:
If you stick to the list of officially supported devices, at least with Salt and Sunrise, you will get WiFi calling on free devices. I don’t know about Swisscom, but the list is there too.
Unfortunately, apart from the mainstream aka iPhone and S Galaxy/Note and a few exceptions, there isn’t much, regardless of which provider.
Is it
@Kdm173 wrote:
Definitely wrong. I have an S8+ from Digitec and Salt subscription and WiFi calling doesn’t work. Official statement from Salt: The S8+ must have been purchased through Salt. Otherwise it definitely won’t work. Bought Apple iPhone and it works with Salt. Even without any costs abroad.
@zoon wrote:
If you stick to the list of officially supported devices, at least with Salt and Sunrise, you will get WiFi calling on free devices. I don’t know about Swisscom, but the list is there too.
Aside from the mainstream aka iPhone and S Galaxy/Note and a few exceptions, unfortunately there isn’t much, regardless of which provider.
Is it a Swiss model (AUT firmware)? PS: The dual SIM model will not work with WiFi calling. Or try to force WiFi calling by turning on airplane mode and enabling WiFi
@zoon wrote:
Single-SIM model with CH firmware is of course a prerequisite, then it works. Tested myself with S7e, S8 & S8+.
Neither Digitec nor Salt mentioned this. So S8+ Duos is a mistake. I will probably continue to use the iPhone out of necessity. It’s annoying that there are so many problems with WiFi calling on Android.
The answer is probably no in both cases. Reason: These devices are not available in the Swisscom shop.
A little more detailed: De facto, WiFi calling and VoLTE are not real standards (unlike MMS, for example), i.e. just because you have a device that supports these functions according to the description and also has a suitable subscription, this does not mean that you also have them can use. The reason for this is that every network operator handles the whole thing a little differently. Swisscom either sells branded devices through its own shops, or includes the necessary settings in the manufacturer firmware for exactly these, and only these, devices.
The only hope for users of devices that, like Pixel or OnePlus, are never sold in a Swisscom shop is the attempt by the GSM Alliance, mentioned by @Anonymous a few posts earlier, to turn them into real standards that manufacturers and manufacturers can then adhere to Keep provider.
This applies to Android, Apple ensures order here through its market power and does not allow you to play with branded devices and countless different firmware versions (but there are restrictions in countless other places).
Swisscom either sells branded devices through its own shops, or includes the necessary settings in the manufacturer firmware for exactly these, and only these, devices.
The proof that this is not true is my unbranded Swiss S7, which supports VoLTE and Wifi calling on the Swisscom network. Samsung and Swisscom had confirmed to me that this was the case. This was done consciously by both of them.
I would now be interested to know whether this is also the case with the Galaxy S8 and S9. With the S9 Duos, it would even be possible for both SIM cards in terms of hardware, provided that the network operator also allows this.
@Anonymous wrote:
Video telephony: Video over LTE (ViLTE) is not implemented in the network. Therefore it doesn’t work. But we’re currently looking at it. Ask me again in 12 months.
@Anonymous Since I stumbled across this post today, and it just so happens that it’s 12 months later, I’ll ask: what’s happened?
I’m also wondering how exactly wifi calling works abroad. Basically, billing is based on “normal” conditions, right? So you either have roaming included in your subscription, or you pay like you would if you were making calls on the mobile network abroad. The interesting question: how does the network know which country you are in? Is the mobile network in which you may be logged in looked at in the background? And if you’re not on a mobile network (e.g. airplane mode with WiFi on) does it go to the IP? Apparently you can make free calls abroad via Wifi Calling (included in your subscription) if you are connected to your home router via VPN, right?
I would be grateful for more detailed answers to these questions! Thank you!
It wouldn’t work with the Sony XZ1 either. Guess it still doesn’t work on non-branded phones. I bought it from a shop recognized by Swisscom including a contract extension. It can’t be helped if Swisscom itself can’t deliver the devices. Mine could, but Swisscom is standing in the way. The statement that it is a Sony software problem is simply bogus. Swisscom should simply pass on the software package they load to their customers without their stupid sound and logo. You’d really think they’d have something to lose from that. After all, you are a customer.
As said above, it also works on NON-branded devices. I don’t know what needs to be met between Swisscom and the manufacturer. But it works for non-branded Samsung Galaxy devices. E.g. with my Galaxy S7. But only with Swiss devices. Manor first sold me a German gray import, but then swapped the device for an unbranded Swiss Galaxy S7. It works there. Samsung once confirmed to me that they had also released these functions for unbranded devices in collaboration with Swisscom in Switzerland.
