Playback error

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@flyer4711 wrote:

Now, even as a Swisscom fan, I’ve slowly had enough…

Replay doesn’t work…

Just not…

Still not…

I’m probably the only one

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No, you’re not the only one!

Swisscom TV Services restricted

in progress

Description

The Swisscom TV 2.0 service is currently affected by a disruption. This means that programs cannot be rewound and recordings and video-on-demand content cannot be played. Also affected are the Swisscom TV 2.0 App for tablets and smartphones and web TV via computer. Our technicians are working to resolve the problem. We apologize for the inconvenience. Swisscom

Estimated completion date:

still unknown

http://www.swisscom.ch/de/privatkunden/hilfe/netz-und-servicestatus.html

Now it seems to be working again…

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@nico wrote:

Now it seems to be working again…

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The interruption is no longer present under faults in Kundencenter.

Instead, all programs during the affected time on all channels once again show the red lightning symbol that has not been seen for a long time, i.e. the programs do not work normally either as recordings or as replays.

I also have these problems again and again. Slowly enough is enough

I always had it too.

Until I called. The nice man from the hotline said, it can happen, I’ll reset your server connection.

Then he did it, I didn’t have anything for 2-3 minutes and it’s been working perfectly since then.