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Release notes are not up to date

Acranius
Level 2
1 of 5

The release notes for the myCloud Desktop App are not up to date.

The app on macOS says that the current installed version is 23.3.3.

 

myCloud Desktop App - StatusmyCloud Desktop App - Status

 

However, clicking on the link "Release Notes" does not show any information about this update. Neither does it show any changelogs from other version 23.X.X updates.

https://www.mycloud.swisscom.ch/legal/#dc-releasenotes

 

As of today, it still shows information about version 22.41.1.

Changing the language on the site does not change anything.

 

myCloud - Release NotesmyCloud - Release Notes

 

I'd like to know what changes have been made, especially since there are

  1. major version updates without any information about changes
  2. a lot of minor updates, at least 2-3 a week
  3. the service is not free

Why are the release notes not up to date?

ACCEPTED SOLUTION 1

Accepted Solutions
CemÖ
Swisscom
5 of 5

Hello @Acranius (and all others who read along),

 

There was a problem with the provision of the latest desktop app versions so certain users were provided with developer versions (23.3.6) to install. Therefore, this version is not included in the release notes. We apologize for any confusion and inconvenience this may have caused.

 

The latest official version is 22.41.1. To have the best experience, we recommend downloading and installing this version from the following link: https://desktop.mycloud.ch/

 

Thank you for your understanding.

 

Kind regards,

Cem

Swisscom Mitarbeiter
Employé Swisscom
Swisscom employee
Swisscom Mitarbeiter
Employé Swisscom
Swisscom employee
4 Comments 4
Black Mamba
Super User
2 of 5

@Acranius 

 

> ... The app on macOS says that the current installed version is 23.3.3. ... Why are the release notes not up to date?

 

@DomiP or @LucasT an idea to help ?

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DomiP
Super User
3 of 5

I am afraid, I do not have any access to any changelogs either. But maybe @ThomasS knows who got the most recent update on this case.

 

Furthermore, there was a Post in our german part: https://community.swisscom.ch/t5/Archiv-E-Mail-Apps/myCloud-Release-Notes/td-p/447275

 

They said "this time we'll keep it up to date"... They stopped updating it in 2017 😞

Chi ha prescha perda seis temp. Resta pachific!
Gruess, Cordial salids, Cordialement, Cordiali Saluti, Cheers!
Dominik

Chi ha prescha perda seis temp. Resta pachific!
Gruess, Cordial salids, Cordialement, Cordiali Saluti, Cheers!
Dominik

Acranius
Level 2
4 of 5

Another day, another new version without any information in the release notes:

myCloud_Update_2023-01-22.png

While the regular updates are commendable, the missing information is not.

CemÖ
Swisscom
5 of 5

Hello @Acranius (and all others who read along),

 

There was a problem with the provision of the latest desktop app versions so certain users were provided with developer versions (23.3.6) to install. Therefore, this version is not included in the release notes. We apologize for any confusion and inconvenience this may have caused.

 

The latest official version is 22.41.1. To have the best experience, we recommend downloading and installing this version from the following link: https://desktop.mycloud.ch/

 

Thank you for your understanding.

 

Kind regards,

Cem

Swisscom Mitarbeiter
Employé Swisscom
Swisscom employee
Swisscom Mitarbeiter
Employé Swisscom
Swisscom employee
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