Please correct the implementation with apple multisim imessages

Dafrere74
Level 1
1 of 3

Hello,

 

See similar issue for details: https://community.swisscom.ch/t5/iPhone-iOS/iMessage-and-FaceTime-settings-using-Multi-device-SIM-wi... 

 

I talked to Apple, and they say the carrier sends the wrong activation. Which leads to people using multiple devices to get redundant screen blocking alerts, could you fix it please?

 

The messages are really annoying and come often. I have been with it for several months, tried to turn off everything what is possible and talked to Apple

2 Comments 2
Gaeilgeoir
Super User
2 of 3

@Dafrere74 Hell, this is a customer help customer community, as we are customers like you, I have doubts, that we can fix this. You can try to call the Hotline 0800 800800 (maybe the second level support) for help.

Agus fágaimid siúd mar atá sé.
Agus fágaimid siúd mar atá sé.
bitracer
Super User
3 of 3

Did you try to follow the advice given in this thread? It's not as simple as it sounds. Apple is quick to shift the blame on providers, but the issue is also related to how iMessage is designed.

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