Good for you Leyla. I have a MacBookPro 2009 with ElCapitan 10.11.6 (15G1011), latest OS update for ths machine is installd. latest version Chrome installed, problem occurs only with SwisscomTV not with other TV nor webstreaming
it is a couple of days, since a pop up started to appear every tim I try to watch a program on my MacBook. I use Chrome. This white pop up says: "Sorry! The selected program cannot be played at present. Please try again." but in reality the program is normally played behind the pop up, with audio and video. When I close the pop up, then the progrsm stops and browser go back to tv Guide. Same problem with different languages.