After my first two terrible experiences, and the terrible customer service from Swisscom itself, I had the good fortune to draw an excellent provider (Fabian Berg, who went above and beyond what I could have expected=. He resolved all of the issues, and my internet is now working fine. I recommend him very highly. Here is his Swisscom friends profile. https://www.mila.com/p/fabian.berg
As the title says... I've been paying for Internet/TV for a week, but it remains unconnected. The SwissCom installation "Friends" keep going silent after they accept the offer. When I call SwissCom I am first transferred somewhere, then spend 5-10 minutes on hold, then my call is dropped. Can someone tell me wth is going on?