Oh, DomiP.... we're in our own house and the connector box is 300 meters down the road. Thanks for your answer. I went into a SwissCom shop on Monday morning, when they opened. One of the guys there made multiple phone calls and even he was frustrated after 30 minutes of getting the run-around. He recommended that I contact Cablex because, for some unknown reason, it's been given over to Cablex to deal with. Cablex says that it's still in the hands of SwissCom and that they're waiting for SwissCom Construction (it's opening a connector box in a suburb, not major construction..... geez)! Oh, the guy at the SwissCom box gave me a 'Mobile-Connector' (aka mobile router) which was a nice gesture but as we expected, doesn't really work in our house. At this point, it's been 1.5 weeks.... I'm so incredibly angry and frustrated. I feel as though SwissCom has given us the double middle finger for absolutely no fault of ours. I've asked for any sort of time line and have essentially gotten the answer "It will get done when it gets done." To be honest, I'm not even sure how it's legal for a 'utility/service' to treat it's customers like this. I used to be a big SwissCom fan.... right now, there's zero percent chance I'd recommend them to mow my lawn, let alone for services.
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