Dear Leyla, Yes. I did the reset of the router and tv box. and I am using the ethernet cable and hdmi cable i found in the swisscom box. But no changes. Yesterday I was also monitoring the tv box during the frozen moment and it seems like that it disappear. The router doesn't see the tv box. But if I switch off and then switch on the tv box, no issue. Do you have any suggestion? Thanks. Dario
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