it is so complicated to give an actual answer instead of providing links that send you to other Links? I'm a customer since October 2010 and suddendly the past 2 months I'm receiving all my bills in German! How come? And why do I have to spend over 30 minutes in order to reach customer service on that? Please give a short and easy guidance on how to get again all bills in English (or at least French). thank you
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