Dear Jennifer Thanks to you for responding The wireless internet is based on the beta on the Swisscom box - there is no problem, usually, with the internet and Apple TV and all other streaming devices work without problem. I know the wireless in the Swisscom TV 2 is in beta and not supported but I am very surprised that the box is not capable of a stable wireless service I had run the Swisscom TV Plus via Powerline for years with no cause for complaint but it did not at all work with the TV 2. The technical support (I rang twice) just said 'bad luck' and 'connect directly' or pay another CHF 200 for the Duo. It is not practical to connect to the router directly so the only other option is to pay out more. The issue I have are these Swisscom TV 2 was far less stable than the Plus box I had and there was no option to return, as well as paying an activation fee for an inferior service The technical support was not interested in helping The Swisscom TV 2 should come enabled with wireless that works without having to pay extra I have no option but to either give up on Swisscom or pay out more money for the Duo.....it just seems to be never-ending and I am particularly angry at having to pay to activate this inferior service I may have to go for the Duo as I do not want to lose my email addresses by changing provider but I must say I am not impressed with the service I have received after many years without problems
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