Hello community I got a great offer from my employer for another provider where I save almost 40% for the same services I have from Swisscom (mobilie, internet and TV) and I asked Swisscom for the cancellation conditions. Swisscom informed me that they prolongued my mobile contract for 24 months and now wants to charge me in full for earlier cancellation - over 1500 CHF. Does anybody know what reason - other than customer limitation, intimation and profit optimisation this is based on and if there is a way around it? There are no reductions on phones, there is no other benefit visible like a router, computer or similar that is handed over, but I get tied to Swisscom. This is unfair, unheard of and really upsetting. I a ready to get a legal involved if Swisscom is not giving in, but maybe somebody amongst you has some valuable advice.
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