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myCloud - No Internet Connection

Contributor
1 of 6

I am using a Mac Desktop version. Everything worked fine until it was automatically upgraded it to 17.27.19 then everything stops working and from then on I keep getting "No internect connection" error... 

 

Questions:

- Are you aware of the problem?

- Is there a way to disable auto-update or fall back to an older version?

 

Thanks!

Edited
5 Comments
Contributor
2 of 6

Same here. With Win10. Since this afternoon it stopped working. It is running on 17.27.19.

Edited
Contributor
3 of 6
Actually, now that I removed all the files I was trying to sync, which is some GB, it is working.

But it is still annoying and not normal....
Contributor
4 of 6

My iMac seems to start working again for whatever reason but my MacBook Pro still does not work and now encounters "Internal error (client) Please restart myCloud or contact Support"... Don't know the difference.

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Contributor
5 of 6

Exactly the same for me. Version 17.27.19 in Macbook Pro and IMac the same error. "No internet connection"

Contributor
6 of 6

Actually my iMac didn't work either. I got the same error.