Hello.
I too am affected by the same problem. My iPhone X keeps losing 4G network and even general network. After 5 - 10 seconds it comes back. It’s not Swisscom’s fault - I received a new SIM card, they took me off the network and put me back on the network - my iPhone was replaced in the Apple Store - after a successful update to iOS 12 the same problems again. Swisscom is apparently already in contact with Apple, as well over 1,000 customers are affected. I just installed the iOS update 12.0.1 and hope that the problem is solved - let’s see.
You probably already know this, but no reputable helpdesk will (or may) recommend a beta version as a solution. This is also critical, for example, for legal reasons (liability).
For example, the use of beta software on company devices is prohibited in most cases for security reasons.
The helpdesk will only recommend 12.1 once it has been released and the relevant bugs have been officially declared as fixed by the manufacturer in the release notes.
Only the newer models with an Intel modem are affected. When I brought my 8+ in for replacement, I was traveling with the SE which has a Qualcomm modem. Ran like clockwork.
For me, these problems started with Beta 4 of iOS 12. In this version, Apple has released a new modem firmware for the iPhone 8+. I reported the bug again and again with the following beta versions, but unfortunately there are many beta users who only install the software and don’t report any bugs. Apple therefore gives this issue a correspondingly low priority or even ignores it.
Either go back to iOS 11, install beta 12.1 or just wait and turn off 4G!
So I’ve had the same problem with my iPhone X since updating to iOS 12. The reception (usually 4G) suddenly stops and my iPhone then searches for reception for about 10s. Sometimes this is repeated up to three times in a row. I’m outside in places with good reception, e.g. in Aarau, and not moving.
The update to iOS 12.0.1 didn’t help. It must be something with Swisscom because my brothers, who are at Salt, don’t have this problem.