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Videos interrupted

Contributor
1 of 2

This issue is really frustrating.   if I am watching a rented or purchased video and do any of the following the movie stops and l have to fast forward until l  find the place I was at.   happens when I rewind or fast forward ,  or go back a few seconds or forward a few seconds  or push the OK button to get movie info.  used to be that during playback you could pause it or rewind or forward without issues.   now I get thrown out of the film to the live  TV and have to find the film again AND find the place I was at.   AND it disrupts the film enjoyment

1 Comment
Community Manager
2 of 2

Hello @Customer123

 

It looks like you have had some bad experience with your TV-Box over the weekend.

 

I invite you to perform a reset of your TV-Box and contact our customer support directly if no improvement is seen.

 

 

Un like fait toujours plaisir ;) Une réponse t'a aidé? -> ✅ Accepte-la comme solution!