As of this morning, the TV screen is static (not black) showing a big Swisscom logo and "Entertainment OS3.2" beneath it.
We cannot see the home screen with program icons and we cannot watch TV.
Does it mean I have to update the software somehow? If so, how do you do it?
If not, should I just wait? (For how long?)
Hi,has the problem already resolved? Otherwise, I'll be happy to help you ...Kind regards,Dominik
Well, actually, it has not solved yet. I'd appreciate your help!
Just a static question: did you already tried to reset the box?
You can try it with a simple reset for holding the reset-button for 5 Seconds or a hard reset by holding the button for 30 Seconds.
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